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Patient Services Coordinator/UKHC
3 months ago
Job Title
Patient Services Coordinator/UKHC
Requisition Number
RE46506
Working Title
Surgery Coordinator Head, Neck & Respiratory Clinic
Department Name
M3030:Cancer Clinic Services
Work Location
Lexington, KY
Grade Level
07
Salary Range
$ /hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
Required Related Experience
5 yrs
Required License/Registration/Certification
None
Physical Requirements
Requires handling of light-weight objects up to 10 pounds, some standing/walking, and sitting for long periods of time.
Shift
Day shift, 8:00am – 4:30pm.
Job Summary
The Cancer Clinic Services seeks a Patient Services Coordinator. This position is key in coordinating patient care across several multi-disciplinary clinics.
This position will use communication and organizational skills to facilitate the multidisciplinary coordination of effort necessary for quality patient care/satisfaction by partnering with physicians, clinical and front desk staff, and other departments to achieve the desired outcome for patients/families.
The primary job functions of this position will be to schedule procedures and surgeries for various oncology specialists as well as obtain insurance authorizations for the services.
This individual will perform all necessary patient registration and/or paper processing necessary for the patient registration, and appropriate reimbursement to be obtained by hospital and physicians; collects copays.
Duties include:
Consents for treatment.Authorization for release of information.Federal Medicare messages.HIPPA Privacy Notices.Assist in verification of financial data provided by the patient at registration and assign the appropriate financial classifications. Insurance plan codes.Coordination of benefits.Assign medical record numbers after completing thorough search of database.Ensures that necessary referrals and insurance authorizations have been obtained.Direct patients/visitors to correct location.Treats all internal and external customers with dignity and respect.Use online information to confirm patients destination whenever the patient seems unsure, or when there is no paperwork.Display teamwork and collaboration with coworkers.Comply with federal, state, University, hospital and departmental policies and standards other healthcare professionals to care for patient needs.
Skills / Knowledge / Abilities
Medical terminology, customer service, communication, organization, multi-tasking, and detail-oriented. Experience in medical terminology, CPT and ICD-10 coding, obtaining insurance authorizations, scheduling procedures, working with electronic records, and customer service. Communication, organization and multi-tasking skills, computers.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Associate's degree in a healthcare related field and six or more years of related experience preferred.
Deadline to Apply
08/04/2024
University Community of Inclusion
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
