Senior Technical Success Manager
1 month ago
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you'll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.
Our Opportunity
We're looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk's growing customer base.
Snyk is looking for a Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. You'll help customers make change management decisions based on their goals/objectives and data-driven analysis. As the technical point of contact you will become the trusted product advisor for our customers, identifying strategies which unlock business value, expand product adoption, resulting in increased customer satisfaction and loyalty.
For this position, we are specifically targeting candidates in Mountain or Pacific Time Zones to support our customers in those regions.
You'll Spend Your Time:
- Orchestrating a near, mid, and long-term vision and strategy for the overall customer's adoption and realization of value across their Application Security workflows
- Leverage your business and technical expertise to work with customers to understand their business processes, objectives, and challenges.
- Building and fostering trusted relationships with leaders from our customers' engineering and security organizations
- Designing and executing customized onboarding programs helping customers achieve their security program goals through the use of Snyk's suite of products
- Assisting customers to integrate Snyk functionality and data into existing enterprise systems and business workflows.
- Conduct training and knowledge-sharing sessions for customer security and engineering teams.
- Mobilizing internal and external resources to remove barriers to adoption
- Advocating internally for the needs of your customers, working proactively with Sales, Product, Support, and other teams to identify expansion opportunities and mitigate risks
- Preparing and facilitating business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions
What You'll Need:
- Experience leading technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- 5+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
- Experience working closely with highly technical customers within the Enterprise (Fortune 500) space in North America
- Expert knowledge of the developer and DevOps ecosystems and application security best practices.
- The ability to demonstrate working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode and commercial SAST tools.)
- Exceptional organization and time-management skills and the ability to effectively manage across competing priorities
- To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objections
- To thrive in a collaborative, fast-paced environment and as a part of a results oriented team
We'd be Lucky if You:
- A background in development or experience with coding and/or a strong understanding of application security
- Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- Have a history of problem-solving and innovation developing technology programs and working across customer organizations
- Possess a Bachelor's Degree in computer science, technology, engineering, math, business, or equivalent experience
- Like the sound of this role, but are not totally sure whether you're the right person, do apply anyway. We are always looking to network with people interested in working at Snyk.
We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Benefits & ProgramsPrioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
-
Senior Solutions Engineer
2 weeks ago
Central, United States Imperva Full timePOSITION SUMMARYA Senior Solutions Engineer is sought to join our dynamic team, focusing on the Central US region. This role is pivotal in supporting our esteemed Enterprise Field Sales Team, which has a proven track record of success.ABOUT IMPERVAImperva is a publicly traded cybersecurity leader, recognized for delivering exceptional solutions that...
-
Senior Manager, Customer Development
4 weeks ago
Central US Aspire Bakeries Full timeAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands likeLa Brea Bakery,Otis Spunkmeyer, andOakrun Farm Bakery. With 13 bakeries in North...
-
Senior Architectural Consultant
5 days ago
Central Falls, Rhode Island, United States Robson Forensic Full timeJob OverviewPosition: Senior Architectural ConsultantAre you prepared to utilize your knowledge and skills in a significant and impactful way?We are currently seeking a Senior Architectural Consultant to provide expert analysis, assessments, reports, and testimony where technical and scientific insights are essential for resolving civil disputes and...
-
Sr Sales Engineer US Central
3 months ago
Central, United States Imperva Full timeSENIOR SALES ENGINEER, NORTH CENTRAL US IDEAL HOME OFFICE LOCATION IS CHICAGO, MINNEAPOLIS, ST. LOUIS, OR CINCINNATI. THE CENTRAL US TERRITORY COVERAGE INCLUDES NORTH DAKOTA TO OHIO DOWN TO LOUISIANA OVER TO TEXAS AND MOST STATES BETWEEN. Cyber Security is a big deal. It’s in the news, growing rapidly, a critical tool for every company, and our...
-
Senior Manufacturing Engineer
1 week ago
Central, United States US Engine Valve Full timeJob OverviewKey Responsibilities:PRIMARY ROLE:Design and define cutting-edge electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through comprehensive training and technical assistance. Formulate process specifications, machine parameters, and strategies for minimizing waste and maximizing operational...
-
Sales Specialist for Technical Services
1 week ago
Central Islip, New York, United States Mr TechBench Full timeJob OverviewWe are in search of a dedicated Sales Specialist who excels in leveraging social media platforms for sales. A solid understanding of technology is advantageous.KEY RESPONSIBILITIES:Identify and cultivate sales leads for technical services, maintenance, and repairs aimed at small enterprises.Drive new sales initiatives for small businesses through...
-
Senior IT Support Specialist
5 days ago
Central Islip, New York, United States Touro University New York Full timeJob SummaryTouro University New York is seeking a highly skilled Senior IT Support Technician to join our team. The successful candidate will be responsible for providing technical support to students, faculty, and staff, as well as troubleshooting and resolving complex technical issues.Key ResponsibilitiesProvide technical support to students, faculty, and...
-
Senior Manufacturing Engineer
6 days ago
Central, United States US Engine Valve Full timeJob OverviewCore Responsibilities:PRIMARY ROLE:Design and specify cutting-edge electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through comprehensive training and technical assistance. Formulate process specifications, machine parameters, and strategies for reducing waste and improving operational...
-
Senior Manufacturing Engineer
5 days ago
Central, United States US Engine Valve Full timeJob OverviewCore Responsibilities:PRIMARY ROLE:Design and specify sophisticated electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through comprehensive training and technical assistance. Formulate process specifications, machine parameters, and strategies for minimizing waste and maximizing operational...
-
Technical Support Agent
3 months ago
Central Point, United States Microvellum Full timeJob DescriptionJob DescriptionSalary: DOEJob Details Salary:– $20 - $22 dependent on experience Job Type: Full-time 40 hour week THE OPPORTUNITY: We are looking for an exceptional technical support agent to provide Rock Solid Service to our customers and to guide our customers to answer their questions. Our technical support agents are our front-line...
-
Senior Manufacturing Engineer
1 week ago
Central, United States US Engine Valve Full timeJob OverviewKey Responsibilities:PRIMARY ROLE:Design and specify sophisticated electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through training and technical guidance. Formulate process specifications, machine parameters, and strategies for reducing waste and improving operational uptime. Oversee...
-
Senior Manufacturing Systems Engineer
1 week ago
Central, United States US Engine Valve Full timeJob OverviewKey Responsibilities:PRIMARY ROLE:Design and define cutting-edge electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through effective training and technical guidance. Formulate process specifications, machine parameters, and strategies for minimizing waste and maximizing operational...
-
Senior Manufacturing Systems Engineer
1 week ago
Central, United States US Engine Valve Full timeJob OverviewKey Responsibilities:PRIMARY ROLE:Design and specify sophisticated electrical, mechanical, and automated systems. Enhance manufacturing support and maintenance initiatives through comprehensive training and technical assistance. Formulate process specifications, machine parameters, and strategies for reducing waste and improving operational...
-
Senior IT Manager
2 weeks ago
Central City, United States DISH Full timeCompany SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network. Today, our brands include...
-
Senior Checkout Associate
2 weeks ago
Central Valley, New York, United States Tapestry Full timeCompany Overview: Tapestry is a renowned global fashion organization established in New York in 1941. With a commitment to creativity and inclusivity, we craft exquisite products designed to empower individuality.Role Overview: Senior Checkout AssociateThe role of the Checkout Associate is essential in shaping the customer's overall experience at Tapestry....
-
Install Field Service Engineer II
4 weeks ago
Central, United States Applied Materials Full timeKey Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Verifies...
-
Area Director Business Development- Long Island, NY
3 months ago
Central Suffolk County, United States Sunrise Senior Living Full timeOverview"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader The Area Director of Business Development (ADBD) is responsible for using market knowledge...
-
Central Suffolk County, United States Sunrise Senior Living Full timeOverviewArea Director of Business Development (ADBD) is preferred to live or be close to the Central Suffolk and Nassau County, Long Island NY The Area Director of Business Development (ADBD) is responsible for using market knowledge and company resources to develop and implement business development strategies for an assigned market that will generate...
-
Central Suffolk County, United States Sunrise Senior Living Full timeOverviewArea Director of Business Development (ADBD) is preferred to live or be close to the Central Suffolk and Nassau County, Long Island NY The Area Director of Business Development (ADBD) is responsible for using market knowledge and company resources to develop and implement business development strategies for an assigned market that will generate...
-
Technical Support Specialist
3 months ago
Central Islip, United States Healthy IT, Inc. Full timeJob DescriptionJob DescriptionExcellence-focused Managed Service IT Provider for Healthcare clients is seeking a motivated Level I or higher Technician (all levels bein considered) for inbound remote support and some on-site service in support of our clients in the metro (mostly Long Island) NY area.Skills required:1. Phone skills: ability to be engaging on...