Clinical Quality Specialist

2 months ago

Los Angeles, California, United States Rula Full time

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

The Clinical Quality Specialist is a go-to resource for therapists and Rula's internal teams to offer guidance and direction on clinical and administrative issues that arise in telehealth private practice. The person in this role will be a valued member of the Clinical Quality team– engaged in identifying knowledge and practice gaps based on quality indicators, initiating and executing supportive improvement plans for low performing providers, creating and delivering professional development for adult learners, and offering peer support to providers across the country. The person in this role will also be expected to have a strong ability to make an unbiased determination on the accuracy of clinical documentation and to help improve documentation practices across Rula's diverse therapist network.

Required Qualifications

  • Master's degree and an active unencumbered clinical license in any state (LCSW, LMFT, LPC or equivalent)
  • >8 years of licensed clinical therapy experience with a variety of populations
  • Working knowledge of documentation requirements in behavioral health as it relates to clinician's ethical responsibilities, and commercial payor standards
  • Clinical quality improvement, peer review, and/or clinical supervision background required
  • 2 years in a private practice setting

Preferred Qualifications

  • Solid understanding of CPT codes in behavioral health
  • Able to work with Google Suite
  • Experience in a start-up environment
  • Experience leading peer clinical consultation groups
  • Supportive, respectful, confident approach to coaching therapists

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

We're serious about your well-being As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US
  • Competitive pay and benefits that don't change based on location
  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA
  • Access to our 401(k) plan
  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Stipend to ensure your home office sets you up for success
  • Quarterly department stipend for team building or in-person gatherings
  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.

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