Scheduling Manager

4 weeks ago


Laguna Hills, California, United States Solar Art Window Film Full time

) is looking for an energetic, efficient, detailed oriented, Scheduling Manager to join our growing team.The Scheduling Manager keeps the office moving by managing installation activity, providing outstanding customer service, and keeping accurate records.It will suit someone who enjoys helping support a team, interacting with customers, is able to organize multiple workstreams simultaneously, and is passionate about running a tight ship while creating a positive team environment.Schedule installation activity using online tools including CRM, and in-house software, balancing factors including customer's desired delivery date, installer skill, and availability, job site requirements, and materials availabilityUnderstand site access requirements and organize access equipment like scissor and boom liftsOversee the submission of warranty registrations with suppliers as invoices are paidWork with the Operations Assistant to ensure that customer phone calls and emails are responded to with a sense of urgency in a friendly and professional mannerBe flexible and seek out opportunities to help other office team members experiencing high volumes of work to maintain a high level of productivity and customer service by stepping into Ops Assistant and Ops Manager duties as required



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