Sales Project Coordinator

2 weeks ago


Woodland Hills, California, United States LA CONCRETE WORKS INC Full time

LA Concrete Works

Job Description: Sales and Project Coordinator

LA Concrete Works, an established leader in architectural hardscape and decorative concrete seeks to fill the position of a Sales and Project Coordinator. We are looking for someone who has the desire to learn and grow in the architectural concrete industry.

Key Job Responsibilities

· Be the first point of customer service

o Answering phones

o Emails and follow-ups

o Inquiries through Yelp and other online websites

o Forwarding and filtering communications to team members

· Outreach to potential new clients and help grow and maintain relationships and database of clients

· Qualify and get information from potential customers through customer intake questions, logging of customer communications, and scheduling of follow-up calls

· Track the progress of all outstanding bids for new projects and contact customers to get updates and provide support to team

· Monitor the progress of all open change orders and follow up with customers as needed

· Monitoring and facilitating customer sample requests including getting status on materials and completion of samples

· Support and assist with reports, scheduling, and calendar planning

· For each new project, create the digital folder, download plans, put on calendar, and make sure all information is ready for the estimator

· Once contracts are signed, gather and put together all job start documents for the field including proposals, submittals, and takeoffs

· Create and update database of current and past clients with key contact information

· Assist with marketing efforts as needed to include:

o Social media posts, Website updates, Email marketing, other as needed.

· (Contact vendors to get pricing and availability for materials needed for current and future projects)

· Other administrative support as needed

· Job site visits

· Reporting to project and sales manager with rapid growth to become assistant project manager

Job Skills & Qualifications

· Minimum 2-3 years of experience in an administrative or office support role

· College degree preferred

· Computer savvy and proficient with Microsoft Office including Excel and Word

· Knowledge of digital marketing a plus (i.e. social media, website, etc.)

· Great customer service and ability to communicate and interact well with clients and co-workers

· Proactive and self-starter

· Driven to do well and learn

· Fast learner and motivated and interested in training and professional growth

· Able to manage multiple tasks

· Well-organized, reliable, and trustworth

· Attention to detail

· Good time management and following through on tasks in a timely manner

Compensation

$20-$25 per hour



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