IT Support Associate

1 month ago


San Francisco, California, United States Wipro Limited Full time

Job description1+ year experience in maintaining laser printers 1+ year experience with Cisco/networking and either Linux and/or Microsoft High School or equivalent diploma 1+ year of practice in the set up and installation of computer and networking equipment in a professional environmentAbout the RoleAs an IT Support Associate II you will use your skills to support the operations team in resolving technical problems within an Operations facility that span across a multitude of technical disciplines.

We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career.

Responsibilities include but are not limited to1. Allocating maintaining and troubleshooting of IT equipment. 2. Handling support requests and procedures across the network. Assisting in training new hires. 3. Continuous learning of new technologies. 4. Supporting customers from multiple buildings in the area as well as remote customers. 5. Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.6. CompTIA A+ CompTIA Network + Cisco/CCNA Linux (Redhat) Microsoft hardware (installation) or other IT

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