IT Technical Support

1 week ago


San Francisco, California, United States Collabera Full time

Title:
IT Technical Support

Location:
San Francisco

Job Description:
The company is searching for a part-time IT Technical Support associate on a contract basis to deliver top-notch IT maintenance and support. This role presents a fantastic chance to enhance your technical expertise, focusing on the specific requirements of a photography studio. Responsibilities include aiding the Technical Coordinator, addressing day-to-day technical issues in the photo studio, and supporting the Technical/Desktop Support specialist. The ideal candidate should excel in Mac computer support, server maintenance, computer imaging, Jamf administration, and network problem-solving, with programming skills considered a bonus.

Experience:
Proficient in Macintosh device and computer support

Skilled at resolving and suggesting logical solutions for technical issues

Displayed ability to quickly learn and show initiative

Strong organizational abilities and commitment to follow-through

Genuine interest in technology and technological processes

Nice-to-have:
Experience working with Adobe Suite and Capture One software

Key Responsibilities:
Offer technical assistance for Macintosh systems and devices within the photography studio

Diagnose software and hardware problems on production computers

Work closely with the internal technical team and external suppliers for additional hardware and application support

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