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Family Resource Specialist I

2 months ago

Omaha, Nebraska, United States Nebraska Children's Home Society Full time

Job Summary:

The Family Resource Specialist I will provide prenatal and parenting education and support for parents and their children (birth - 5 years) through one on one visits in the home, frequency based on assigned level.

Essential Duties and Responsibilities:

  • Provide one on one visits in the home, frequency based on assigned level, using the curriculum to educate and support parents regarding prenatal education (healthy pregnancy, child birth), breastfeeding, parent/child interactions, child development, safety, sexual health/family planning and parent/child health.
  • Engage in tasks necessary to the provision of direct service, including but not limited to:
  • utilizing the curriculum to plan individual lessons for each family
  • paperwork and digital record keeping including, documentation, assessments, monthly service plans/progress reports, transition plans, and discharge summaries completed in accordance with agency policy/procedure
  • driving to and from home-based appointments and occasional client transport
  • utilizing technology to conduct home visits via Zoom, Facetime, or phone as necessary and appropriate
  • attending community meetings on behalf of families or the agency
  • researching and knowing community resources to refer families
  • responding to participant emergencies in person within appropriate time frames as outlined in NCHS HFA Policies and Procedures
  • Collaborate with other agencies, service providers, and informal supports including case managers, therapists, and relatives to advocate on behalf of families.
  • Responding to family referrals to conduct parent surveys as assigned within appropriate time frames as outlined in NCHS HFA Policies and Procedures.
  • Initiating contact with families when assigned as Family Resource Specialist within appropriate time as outlined in NCHS HFA Policies and Procedures.
  • Participate in family engagement efforts to get and keep families actively involved in the program.
  • Participate in supervision sessions once a week for at least 1 1⁄2 hours.
  • Attend and participate in various HFA team, Children and Family Center building, and agency employee meetings.
  • Collect statistics and implement CQI procedures as defined by program assignment

Supplemental Duties and Responsibilities:

  • Complete training necessary to perform position and necessary for professional growth such as but not limited to HFA Foundations, HFA Parent Survey, Growing Great Kids curriculum Prenatal-36 month, GGK Preschool, Mothers and Babies, Child Abuse and Neglect, and Cultural Humility.
  • Facilitate a team atmosphere by working in partnership with other agency staff and promote a positive working environment.
  • Represent the agency and programs in a positive manner to clients, community organizations and the public in general.
  • Show flexibility with work schedule (to be determined by supervisor); some evening or weekend work will be required.

Qualifications and Requirements:

  • Minimum education and experience:
  • High School Diploma or equivalent required.
  • Associates Degree or 3-5 years related work experience required.
  • Bachelor's degree in Social Work or related field preferred.

Knowledge, skills, and abilities:

  • Strong direct service professional skills.
  • Commitment to empowering others to solve their own problems.
  • Belief in a nurturing family as the ideal environment for a person and that people have the capacity to grow and change.
  • Ability to develop respectful relationship with persons served to help them gain skills and confidence.
  • Ability to work collaboratively with coworkers and other professionals,
  • Ability to maintain a helping role, intervene appropriately to meet service goals, and set appropriate limits.
  • Experience working with families with trauma history.
  • Required knowledge and skills in the breadth of child welfare issues and services and the functioning and processes of advocating for families and children within the system.
  • The needs of neglected, abused and exploited children and adults,
  • Family functioning and experience in or familiarity with child development.
  • Skill in working with families who may not engage in services easily.
  • Ability to analyze and make recommendation regarding individual cases and individual staff issues, and (frequently simultaneously) to analyze and apply larger, systemic issues.
  • Ability to make independent decisions and act accordingly, or with minimal support from supervisor. Ability to work autonomously and make appropriate decisions in crisis situations.
  • Strong verbal, written and interpersonal communication skills;
  • Transportation and insurance that meets agency requirements;
  • Successfully complete a defensive driving course sanctioned by the National Safety Council.
  • Have no more than three points assessed against his/her Nebraska driver's license, or meet a comparable standard in the state in which she/he is licensed to drive.
  • Ability to interact with clients with sensitivity and responsiveness to cultural and socioeconomic characteristics in the service population.
  • Ability to work in adverse conditions; bugs, rodents, odors, etc.
  • Ability to read, analyze and interpret forms, documents, evaluations and procedure manuals.
  • Ability to respond to inquiries and possible complaints from clients and other providers.
  • Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instruction.

​Physical demands:

  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee must occasionally lift and/or move up to 35 pounds.
  • Ability to work extensively with clients.
  • Corrected hearing and vision within normal range.
  • Ability to safely operate a vehicle.

Schedule demands (travel, adjustments to accommodate clients,

  • May be required to work on evenings and weekend as needed.

Site factors (work location, environment, travel, etc.):

  • Majority of work is a combination of office and home based environments. Additional work may be performed in a variety of settings to meet department needs.

Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions

Salary/Wage: $20.60/hr - $24.06/hr depending on education and experience

Benefits and Perks of Working at NCHS:

  • We observe 9 paid holidays each calendar year
  • NCHS offers generous and flexible vacation
  • As advocates for mental health, we offer 5 well being days each year
  • We understand the importance of family. We are flexible and offer additional paid time for sick, bereavement, or new child leave needs for you and your family.
  • Fair and equal pay is important to us.
  • NCHS contributes 5% of your salary after one year of employment towards your 401k; full vestment after 5 years.
  • Referral bonuses for employees who refer qualified candidates
  • Medical, dental, vision, disability, and life insurance
  • We offer 5 free counseling sessions each year through our Employee Assistance Program (EAP)
  • Career development
  • Telecommuting - as long as you can commute to a regional office if necessary, you can work from anywhere Most jobs can be completed somewhat or entirely remotely. You choose your environment

How to Apply:

Interested candidates should visit , locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted for consideration.