Clinic Patient Access Representative Lead
1 week ago
Number of Job Openings Available:
1Date Posted:
June 28, 2024Department:
Adult Mental Health Services Abbott Northwestern Outpatient ClinicShift:
Day (United States of America)Shift Length:
8 hour shiftHours Per Week:
40Union Contract:
Non-UnionWeekend Rotation:
NoneJob Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.Key Position Details:
- 1.0 FTE, 8-hour day shifts, and no weekends
- Benefit eligible
Job Description:
Provides advanced scheduling support and coordination of appointments for patients. Services as a liaison for patients, families, providers and staff regarding billing and service questions.
Principle Responsibilities
- Provides advanced scheduling support and coordination of appointments.
- Schedules all appointments for services in or outside of the system preferably in person.
- Coordinates other services needed, medical records and other pertinent information including patient education materials.
- Functions as an in-clinic resource for patients, families, providers and staff related to billing and service questions.
- Facilitates requests for billing related items such as price estimates or itemized statements.
- Processes all incoming calls and correspondence regarding billing issues and service questions.
- Provides first resolution regarding patient complaints.
- Identifies and submits resolution for patient or client issues, directs calls to appropriate department for resolution.
- Assists with patient account adjustments such as updating patient demographics and insurance information.
- Responds to billing and quality of care issues, complaints, or concerns.
- Documents all contacts with patients or clients as needed.
- May complete prior authorization, referrals, complex specialty scheduling and manage work queues.
- Other duties as assigned.
Required Qualifications
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
- 2 to 5 years of experience in a Clinic Office Specialist role or
- 5 to 7 years of experience as a medical receptionist or customer service position
- 2 to 5 years of basic medical terminology experience
Preferred Qualifications
- High school diploma or GED
- Associate's or Vocational degree
- of previous scheduling experience in an electronic medical record
Licenses/Certifications
- Medical reception or equivalent program preferred
Physical Demands
- Sedentary:
- Lifting weightUp to 10 lbs. occasionally, negligible weight frequently
-
Clinic Patient Access Representative
1 week ago
Minneapolis, Minnesota, United States Allina Health Full timeNumber of Job Openings Available:1Date Posted:June 28, 2024Department: Adult Mental Health Services Abbott Northwestern Outpatient ClinicShift:Day (United States of America)Shift Length:8 hour shiftHours Per Week:40Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families...
-
Patient Access Representative Senior
3 weeks ago
Minneapolis, Minnesota, United States Allina Health Full timeNumber of Job Openings Available: 1 Date Posted: May 21, 2024 Department: Revenue Cycle Management Registration Mercy Shift: Day/Evening (United States of America) Shift Length: 8 hour shift Hours Per Week: 28 Union Contract: SEIU-4-Mercy Service Workers Weekend Rotation: Other Job Summary: Responsible for greeting and welcoming patients in person....
-
Patient Access Representative Senior
3 weeks ago
Minneapolis, Minnesota, United States Optum Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...
-
Patient Access Specialist
1 month ago
Minneapolis, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
-
Patient Access Specialist
4 weeks ago
Minneapolis, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
-
Senior Patient Access Representative
3 weeks ago
Minneapolis, Minnesota, United States Optum Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...
-
Patient Representative
1 month ago
Minneapolis, Minnesota, United States University of Minnesota Physicians Full timeUniversity of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout...
-
Patient Representative
3 weeks ago
Minneapolis, Minnesota, United States UMPhysicians Full timeThis position, represented by AFSCME, at University of Minnesota Physicians (M Physicians) entails ensuring a welcoming and friendly atmosphere for all visitors and guests, promoting patient-centered care. The Patient Representative is responsible for the efficient operation of reception check-in and checkout procedures. Key responsibilities of the role...
-
Senior Patient Access Representative
3 weeks ago
Minneapolis, Minnesota, United States UnitedHealth Group Full timeWelcome patients with a smile and assist them in filling out necessary paperwork.Collect important demographic and insurance details.Conduct interviews and ensure all paperwork is completed accurately.Guide patients to their appointments or procedures efficiently.Thoroughly document any concerns or solutions in the electronic system.
-
Patient Access Representative Associate
3 weeks ago
Minneapolis, Minnesota, United States UnitedHealth Group Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their...
-
Patient Access Representative Associate
1 month ago
Minneapolis, Minnesota, United States Optum Full time$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their...
-
Patient Services Representative
1 month ago
Minneapolis, Minnesota, United States University of Minnesota Full timeJob ID361194LocationTwin CitiesJob FamilyLR-Health Care NonProfessionalFull/Part TimeFull-TimeRegular/TemporaryRegularJob Code5001Employee ClassAFSCME Unit 4 - Health Care About the JobGeneral Statement of Responsibilities:The Patient Services Representative role at Boynton Health support provider staff with assessing appropriate service to meet the care...
-
Field Clinical Representative
2 weeks ago
Minneapolis, Minnesota, United States Inspire Medical Systems, Inc. Full timeFIELD CLINICAL REPRESENTATIVE ABOUT INSPIRE MEDICAL SYSTEMS Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get...
-
Patient Services Representative
3 weeks ago
Minneapolis, Minnesota, United States Vascular & Interventional Experts Full timeThe Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a full-time position, Monday-Friday 8:00 AM - 5:00 PM based out of our Edina clinic. Float to the Woodbury clinic as needed. Vascular & Interventional Experts is an operating division of...
-
Vascular Access RN
1 month ago
Minneapolis, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
-
Patient Services Representative
3 weeks ago
Minneapolis, Minnesota, United States Twin Cities Orthopedics Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a part-time (0.9FTE) position working Monday - Friday approx. 5:30am - 1:30pm out of our Plymouth Orthopedic Surgery Center. Twin Cities Orthopedics is an...
-
Clinical Research Project Lead
1 month ago
Minneapolis, Minnesota, United States University of Minnesota Twin Cities Full timeJob Class: 8352P4 â" Research Professional 4 Working Title: Clinical Research Project Lead Supervisor: Mary Farnsworth Program Description: At the University of Minnesota, Department of Surgery, our experts, care teams and researchers are advancing science and patient care. The Surgery Clinical Trials Office (SurgCTO) supports a variety of research...
-
Minneapolis, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
-
Minneapolis, Minnesota, United States Children's Minnesota Full timeAbout Children's MinnesotaChildren's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper...
-
Clinic Business Representative Lead
1 month ago
Minneapolis, Minnesota, United States Allina Health Full timeNumber of Job Openings Available:1Date Posted:May 20, 2024Department: Allina Health Group East LakeShift:Day (United States of America)Shift Length:8 hour shiftHours Per Week:40Union Contract:SEIU-6-Aspen Clerical and TechnicalWeekend Rotation: NoneJob Summary:Responsible for greeting and welcoming patients in person or over the phone. Provides a standard...