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Senior Data Analyst

1 month ago

Scottsdale, Arizona, United States Trainual Full time

TL;DR

Trainual is looking for a Senior Data Analyst to join our team. This role will be crucial in empowering our product team with the insights they need to shape our roadmap and drive strategic initiatives. Collaborating closely with product managers and leadership, you'll transform complex raw data into digestible dashboards, reports, and actionable insights that optimize our processes and inform our product's future direction. You'll manage projects, prioritize based on business value, and serve as the essential link between technical requirements and business use cases, all while utilizing advanced methodologies to push Trainual forward. (Might we say, allowing Trainual to "excel"?)

So who are you? You have a knack for creative problem solving and no problem is too big or too small. SaaS environments are your jam - you can speak the product and customer lingo and have deep knowledge of metrics in each perspective function. Collaboration is your middle name (okay, that'd be weird), but you love to partner with various stakeholders and get amped up to provide them analytics value. You're scrappy, you can be adaptable and willing to "pivot" (pun intended) on any challenge.

(If you're curious how many data puns we can fit in one job description, keep reading.)

What you will own & improve:

  • Data Collection and Cleaning Ensure accurate and reliable data by gathering, preprocessing, and validating data from various sources to maintain its quality and integrity.
  • Data Analysis and Interpretation Utilize statistical tools and techniques to analyze data, uncover patterns, trends, and insights, and translate these findings into actionable recommendations for business improvement.
  • Stakeholder Management and Communication Create clear, concise, and visually appealing reports and dashboards to communicate findings effectively to stakeholders, aiding in data-driven decision-making processes.

What you already know:

  • 3-5 years of analytics experience (dare we label you a "data wizard"...)
  • B2B or SaaS preferredExperience supporting Product or Customer Experience functions
  • Experience building or maintaining analytics infrastructure as the only analyst or on a small, scrappy team
  • Fluency in data visualization, modeling, and dashboarding
  • Comfortability using SQL daily to transform data
  • Ablity to break down complex topics into simple solutions and ideas, translating the technical for non-technical audiences (and vice versa)

Our Tech Stack (FYI)

  • SQL (obvs...)
  • Data Transformation (dbt)
  • Cloud-based data warehouse (BigQuery)
  • Cloud-based BI tool (Omni)
  • Data integration tool (Hightouch, dbt)
  • Product Analytics (Heap)
  • Customer Feedback (Delighted)
  • Data Movement (Fivetran)

About the team:

This role sits on our Analytics team which reports up to our VP of Engineering, Arash Tadayon. You'll report directly to Colby Schrauth (Head of Data), whereby you'll help refine and instrument the components of our data strategy, and you'll be in constant collabs with our other analytics members Carol Tillett (Sr. Data Analyst) and Chris Lowry (Sr. Data Analyst) and various Product/CX stakeholders.