Account Manager, Mid Market

4 weeks ago

Austin, Texas, United States Meta Full time

Join the Mid-Market team at Meta and play a pivotal role in connecting small and medium businesses globally with their customers through our advertising solutions. As a Mid-Market Account Manager, you will leverage your knowledge of digital media, communication skills, and analytical abilities to expand both your clients' businesses and your own portfolio. You are a foundation builder, educator, and collaborative partner, dedicated to graduating your accounts to the next level in our sales organization.In this role, you will utilize your exceptional relationship-building skills to deliver robust client service, insightful performance analysis, and deep product expertise. You will proactively anticipate decision-making processes and consistently seek out and identify growth-driving solutions for your clients. Managing the day-to-day support of 30-40 accounts, you will also enhance internal systems to improve the performance of your immediate team and the broader organization.The ideal candidate operates with a curious and proactive mindset, embraces new tools and resources, and enjoys building new relationships. Comfortable with ambiguity, you are adaptable to evolving roles and responsibilities and ruthless prioritization. Join us to help shape the success of businesses worldwide while building a rewarding career at Meta.

Account Manager, Mid Market (Professional Services) Responsibilities:

Develop and maintain relationships with advertisers, gaining insights into their business challenges, marketing objectives, and KPIsUtilize data-driven analyses to create forward-thinking, consultative recommendations that align with customer goals, highlighting impactful opportunities with clear action plansDrive business growth by strategically recommending Meta ad products and solutions tailored to meet clients' marketing needsOperate autonomously to ensure timely and high-quality completion of operational deliverablesCollaborate proactively with internal and external stakeholders to identify and achieve shared objectivesAnalyze trends to enhance team workflows, optimize operations, and scale effectivelyBuild expertise in how Meta's Advertising products work together and can be leveraged to meet a wide range of marketing objectivesMinimum Qualifications:
2+ years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment or digital marketingExperience adjusting communication style to influence stakeholders ranging from junior media buyers to CEOsExperience delivering effective services with an emphasis on empathy and an understanding of client needsExperience adapting to quarterly change in book of businessPreferred Qualifications:
Bachelor's degreeExperience in client-facing consulting or businessExperience working with Professional Service ClientsAbout Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-

$28.36/hour to $100,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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