Senior Manager of Software Engineering

1 month ago

Chicago, Illinois, United States JPMorganChase Full time

Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple tech teams in the personalization and insights (P&I) program. You will be responsible to collaborate with product leaders to define the technology strategy and roadmap, to lead, mentor and grow the engineering teams, to define integration strategies with adjacent product areas, and ultimately to deliver and launch engineering deliverables that enrich a personalized customer experience.
Job responsibilities

  • Manager of engineering teams and responsible for the technology delivery of the product priorities. A strong technical focus on \"building the right thing in the right way\" to enable high quality solutions that meet customers' needs
  • Engage with business stakeholders to break down complex and ambiguous problems into technical design that an engineering team can implement under your guidance
  • Champion engineering practices; Improve the effectiveness of the Engineering teams through coaching, mentoring and resolution of impediments
  • Partner with leadership team for driving NFR, Modernization initiatives and controls
  • Influence peer leaders and senior stakeholders across the business, product, and technology teams
  • Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
  • Ensures successful collaboration across teams and stakeholders
  • Identifies and mitigates issues to execute a book of work while escalating issues as necessary
  • Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
  • Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience in software engineering and development
  • Experience leading teams of technologists
  • Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
  • Experience with hiring, developing, and recognizing talent
  • Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
  • Extensive practical cloud native experience; AWS patterns and services for big data processing, stream processing, application serving
  • Demonstrated ability to engineer for high availability, high resiliency, low latency and scale
  • Expertise with NoSQL databases (Cassandra, MongoDB, etc.)
  • Proficiency in multiple modern programming languages Java, Spring, Spring Boot, Kafka and Spark
  • Experience in Agile development and good understanding of SDLC methodologies/guidelines
  • Excellent communication and problem solving skills

Preferred qualifications, capabilities, and skills

  • Experience working at code level
  • Flink (preferred)

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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