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Instructional System Specialist

2 months ago


San Antonio, Texas, United States Transportation Security Administration Full time

This Instructional System Specialist position is located Enterprise Support (ES), Training & Development (T&D), Training Center Division (TCD)/Canine, Transportation Security Administration, Department of Homeland Security (DHS).


Duties include but are not limited to:


Analyzes and designs, develops, implements, and evaluates (ADDIE) new and existing training programs for the TSA workforce; and utilizes Kirkpatrick Four- Level Training Evaluation Model to analyze training effectiveness.

Provides expertise, advice, and recommendations to management regarding the processes used to analyze, design, develop, implement, and evaluate both traditional and innovative education and training systems; creating performance improvement interventions to include interactive media and courseware.

Develops innovative instructional processes and/or interventions to solve performance problems; researches and develops new programs in web-based or other digital delivery formats; and assists in procuring, developing, and evaluating interactive courseware and other tools necessary for the implementation of the ADDIE process, and interpreting and assisting in the development of instructional policy as required.

Creates/monitors training plans and timelines in a multi-disciplinary structured environment, obtains cooperation from multiple senior managers and staff for successful project completion.

Conducts analysis of training requests to verify identified training need, identify/analyze possible training solutions, and recommend and develop effective solutions to performance problems.

Collaborates with Subject Matter Experts (SMEs) on various training development projects where specific technical knowledge Is necessary.
The major duties described above reflect the full performance level of this position.

Typically, the lower pay band (H Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.