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Workplace Experience Facility Manager

3 months ago

Boston, Massachusetts, United States Workhuman Full time

Job Description:
The Opportunity:
We have an amazing opportunity available for you in our new office space located at 100 Staples Drive in Framingham, MA This position will allow for your love of building systems, vendor management, budgeting, processes and procedures to shine within the confines of a new facility. The role will report to the Director of Workplace Experience, and you will be a part of a team dedicated to creating the best workplace experience for our amazing employees, customers, prospects and visitors.
This position will be responsible for managing multiple functions of building operations and maintenance for our office. You will have the opportunity to work closely with all teams within our facility as well as our teams located in our Dublin, Ireland facility.
**Please note this is an onsite position five days a week (Monday - Friday) in our Framingham Office**
The Opportunities That Are Waiting for You:

  • Working in a new state-of-the-art 157K office that hosts cutting-edge technology, an amazing design concept, a Wellness Center, a Café, and a library.
  • Developing and maintaining positive relationships with Workhuman staff and vendors.
  • Attending weekly team meetings for updates.
  • Coordinating, overseeing, and/or managing repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance and janitorial work. Working within our internal Jira ticket system to ensure completion of maintenance and repairs.
  • Overseeing facilities inspections and reports.
  • Coordinating with the Workplace Experience Director to manage moves, adds, and change activities.
  • Obtaining and reviewing price quotes for the procurement of parts, services, and labor for projects.
  • Managing capital projects and preparing capital project and operating budget and variance reports.
  • Managing vendor relationships and training vendors on billing procedures. Responsible for invoice processing and accuracy of cost center coding.
  • Using PC for Jira ticketing system, BMS, email, Slack, Teams, and training.
  • Providing process and procedure training.
  • Conducting financial/business analysis including the preparation of reports.
  • Coordinating, overseeing, and/or managing repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance and janitorial work.
  • Ensuring compliance with ISO (International Standards Organization) standards.
  • Developing and implementing facility management policies and procedures.
  • Ensuring compliance with health and safety regulations.
  • Managing budgets and ensuring cost-effectiveness.
  • Assisting with security measures and emergency preparedness.
  • Working with the Environmental Sustainability Director to implement sustainability and environmental initiatives.
  • Monitoring and reporting on facility usage.
  • Managing relationships with Property Management on LL CAM and other needs.
  • Managing the day-to-day operations of facility management, any ongoing maintenance issues, and any events or special requirements. This includes cleaners, day porters, and café porters.

What you bring to the position:

  • Bachelor's degree in Facility Management, Business Administration, or related field, or equivalent experience of 5-7 years in a facility management capacity.
  • Opportunity to work with a new Building Management System.
  • The ability to use your experience as a Facility Manager or relevant position.
  • The potential to share your knowledge of facility management best practices.
  • Excellent leadership and interpersonal skills.
  • Advanced organizational and multitasking abilities.
  • Ability to work under pressure and handle emergency situations effectively.
  • Certification in Facility Management is a plus
  • Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, Jira.
  • Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.
  • The desire to learn new skills and experiences
  • A great sense of humor is always a plus

The Company:
At Workhuman our mission is to bring more humanity to the workplace. We recognise and embrace individuals' differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don't think you "check every single box" above, please still consider applying. We're looking for a human who is collaborative, and innovative with a growth mindset. We love what we do because we're shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world's leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:

  • We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large sized workplace category. We were also recognised as a Best Workplace for Women and a Best Workplace in Technology in 2020, 2021 and 2022.
  • In 2021 we were named as #2 Best Workplace in Europe in the medium sized workplace category.
  • We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as a Best Place to Work in Boston, U.S. Best Large Places to Work and U.S. Best Places to Work.
  • There are currently over 7.5 million users on the Workhuman cloud across 180 countries.
  • Our core values are Respect, Determination, Innovation and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.