Loading Dock Supervisor

1 month ago

Miami, Florida, United States teamworkonline Full time

Overview

This position is responsible for overall leadership, planning, administration, and management of the MBCC dock operations and logistics. The Loading Dock Supervisor will be focused on delivering the highest level of customer service, while maximizing efficiencies, to ensure safe and efficient operation of the loading docks. The Loading Dock Supervisor will work with internal MBCC departments, clients, exhibitors, vendors, and contract partners, as directed. The Loading Dock Supervisor ensures there is a coordinated effort in preparation for and execution of the move in/out of each event, in compliance with MBCC policies. The Loading Dock Supervisor is also responsible for the supervision of Waste Management.

This role will pay an hourly wage of $18 to $20.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

job expires 9/10/2024

Responsibilities

  • Provides supervision, direction and order to the loading dock activities at the MBCC.
  • Plans, coordinates, and supervises shipping and receiving schedules.
  • Responsible for the accurate tracking of all MBCC materials and packages received at the loading docks, ensuring they are properly delivered to appropriate parties and received.
  • Assigns bays to incoming and outgoing vehicles on the basis of delivery and departure times, as specified.
  • Maintains relationships with all contractors to ensure all personnel are aware of and adhere to facility policies and applicable laws.
  • Reviews loading dock plans, in collaboration with the Public Safety and Transportation Department (PST), ensuring all plans comply with the MBCC's policies and appropriate personnel are scheduled.
  • Works in collaboration with the General Service Contractor, Event Operations and PST to review all "Special Requests" relating to equipment storage or other adjustments to the loading dock plan.
  • Responsible for the supervision of loading dock logistics, ensuring the efficient operation for all areas of responsibility, including product, people and machinery.
  • Collaborates with Transportation Manager to produce anticipated schedule of loading dock activities each week (2 weeks prior) and coordinates with appropriate departments and contractors regarding space availability.
  • Reports and establishes a regular maintenance schedule for all loading docks and associated equipment, to maintain a safe, secure, and clean environment with appropriate MBCC personnel.
  • Supervises the MBCC's Waste Management.
  • Other duties as assigned.

SUPERVISORY RESPONSABILITIES:

Oversees the work of Loading Dock personnel (General Service Contractor, Waste Management, Event Labor, etc.) to ensure efficient and safe movement of materials from dock.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

  • Some college work preferred; however, relevant experience can substitute for college work.
  • 1-3 year's relevant work experience in shipping/ receiving/ logistics/ operations strongly preferred.
  • Working knowledge of the principles of facility management, services, and equipment for a similar venue.
  • Previous experience in a public assembly venue in a similar position, highly desirable.

Skills and Abilities:

  • Must possess strong leadership skills with an ability to work in a customer-focused environment.
  • Must possess the ability to work independently and thrive in a constantly changing environment.
  • A team-player who is energetic and forward thinking with strong analytical skills, good judgment, and a strong operational focus.
  • A well-organized individual who can relate to people at all levels of an organization, possesses excellent communication skills, strong negotiation and decision-making skills, good judgment, an ability to multi-task, and is committed to the MBCC's mission of delivering superior customer service.
  • The work schedule for this position fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays.
  • Perform all duties in a professional productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client.
  • Bilingual skills English/Spanish required.

Computer and Technology Skills:

  • Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint and MS Outlook), internet and be familiar with a variety of office equipment.

Certificates, Licenses and Registrations:

  • No certifications are required.

PHYSICAL DEMANDS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Loading Dock Supervisor Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Loading Dock Supervisor Job.

While performing the responsibilities of the Loading Dock Supervisor, the employee is regularly required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged walking, standing, reaching, bending, kneeling, and lifting. The vision abilities required by this job include close vision.

WORKING CONDITIONS:

While performing the responsibilities of the Loading Dock Supervisor, these work environment characteristics are representative of the environment the Loading Dock Supervisor will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Loading Dock Supervisor Job.

The Loading Dock Supervisor works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards. The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. Incumbents in this position work in varying settings and will be subject to noise and atmospheric conditions such as fumes, odors, dust, etc.

DRESS CODE:

In order to project the dignity and decorum expected by the public, appropriate dress and good grooming are expected of all employees.

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