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English/Spanish Bilingual Telephone Interviewer

3 months ago

Gainesville, Florida, United States University of Florida Full time


Classification Title:

OPS Hourly Non-Secretary/Clerk



Job Description:

The University of Florida Survey Research Center (UFSRC), a part of the Bureau of Economic & Business Research, is seeking to hire personable individuals as English/Spanish Bilingual Telephone Interviewers. As a English/Spanish Bilingual Telephone Interviewer in our survey center, you'll be screening respondents, conducting surveys with them, and collecting information on a variety of research topics. The work done by the UFSRC provides important business information and supports the work of various clients in improving the quality of life for a wide spectrum of individuals and groups. At the UFSRC, you can expect:

Starting pay: $14.50/hour plus productivity incentives based on performanceOpportunities for quick promotion and pay increasesPaid orientation and trainingCreating your own work schedule of either:
3 weekday evening shifts 6pm – 9pm, 1 weekday late afternoon shift from 3pm-6pm, 1 flexible 3-hour shift of your choice OR4 weekday evening shifts 6pm – 9pm, 1 flexible 3-hour shift, 1 grave shift from 9pm-10pmAbility to add additional shifts as you are ableFlexible scheduling to accommodate busy student schedulesRelaxed and friendly work environment with ability to read and study non-electronic sources while on the jobAn opportunity to develop communication skills and gain experience collecting data for researchInteresting and meaningful workA convenient location close to campus

Expected Salary:

$14.50/hour with opportunity to receive productivity incentives based on performance.



Minimum Requirements:


• Bilingual English/Spanish speaking

• Clear and professional speaking voice

• Ability to read from a script exactly as written

• Ability to listen effectively and follow instructions

• Basic computer literacy

• Ability to work 15 hours per week

• Ability to work weekday evenings 6pm- 9pm

• Ability to work from 9pm-10pm one weekday on seasonal projects contacting the Central Time Zone (i.e. Texas)

• Ability to work one 3-hour weekend shift per week

• Ability to follow standard operating and project-related procedures



Preferred Qualifications:


• Customer service and telephone experience

• 18 years old or older

• High school diploma or equivalent

• Fluent bilingual English/Spanish speakers



Special Instructions to Applicants:

Review of applications will begin immediately

If hired, we are looking for interviewers to start as soon as possible.
Training sessions will be scheduled on weekdays between 1pm and 6pm.

Limited positions are available.

Employment verification is required in order to proceed with your application.
Please provide employee information for reference checks. Please do not give personal recommendations.



Health Assessment Required:
No

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