Bilingual Customer Support Specialist

2 weeks ago


Gainesville, Florida, United States TEKsystems Full time

TEKsystems is in search of Bilingual Customer Service Specialists to support a prominent Insurance Organization.

This role is REMOTE, but candidates must reside in the surrounding areas.

Position Overview:

Enhance customer satisfaction and loyalty by delivering accurate, consistent, and timely information to members, customers, patients, and providers. Assist them in maximizing their insurance benefits while fostering strong relationships in line with compliance standards.

Key Responsibilities:

  • Provide exceptional service to bilingual (Spanish) clients, ensuring their needs are met.
  • Utilize two years of Customer Service experience to resolve inquiries effectively.
  • Leverage Call Center experience, particularly in the Healthcare sector, to assist clients.
  • Maintain a high school diploma or equivalent, supported by relevant work experience.
  • Achieve a minimum typing speed of 30+ wpm.
  • Ensure a reliable high-speed internet connection and a quiet workspace for remote operations.

Compensation:

$17.00 per hour

About TEKsystems:

We are catalysts for transformation, empowering clients to harness innovative ideas and solutions in a rapidly evolving landscape. With a robust team of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. As a leader in Full-Stack Technology Services and Talent Services, we partner with forward-thinking leaders to drive impactful change. This is the essence of true collaboration. TEKsystems is part of the Allegis Group.

TEKsystems is committed to equal opportunity employment and will evaluate all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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