Infrastructure Systems Engineer

2 months ago


Jersey City, United States BravoTECH Full time

What you'll do:

  • Administer, monitor and manage firewall and network infrastructure.
  • Administer, support and manage virtual desktop environments.
  • Administer, monitor and manage various security tools.
  • Partner with information security officer to remediate any security gaps of services, systems, and network.
  • Support end users nationally via remote management and support tools.
  • Proactively manage support requests via IT Help Desk platform.
  • Support Microsoft 365/Teams and Active directory in the cloud.
  • Deploy, secure and manage all Windows, and Apple endpoints, and Citrix virtual desktops.
  • Define and maintain standards, policies, and procedures governing the Systems environment.
  • Participate in the improvement of integration processes and information technology standards across the organization.
  • Perform Microsoft 365 administrator role, set up rules, and support email security.
  • Administer MFA/SSO M365 integrations and post-migration support for newly-onboarded business units.
  • Overall technical ownership of all office based and Cloud systems and related technologies:
  • Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirements and industry best-practices to ensure maximum efficiency, availability, security and productivity.
  • Work closely with external sourcing partners to ensure that all support standards and SLAs are met or exceeded.
  • Design, build and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence.
  • Must be a self-starter with the ability to work with minimal direction or supervision.
  • Provides areas for improvement and has direct influence on training/validating new processes.

Qualifications

  • Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering or related field, or equivalent relevant work experience.
  • Relevant professional certifications beneficial: Fortinet, Cisco Data Center, AWS and others.
  • Experience in managing Fortinet and Cisco Computing Solutions.
  • Solid understanding of IT Networking and related services.
  • Experience in TCP/IP services and solutions.
  • Experience in managing a Citrix VDI environment.
  • Experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.)
  • Experience in Windows Operating Systems and related Microsoft applications, tools and services such as Active Directory, NTFS, Radius, Group Policy & Data Protection, Intune and Autopilot.
  • Experience with ADFS, SSO, Certificates and related functions.


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