Cloud Infrastructure Systems Engineer

1 day ago

Jersey City, New Jersey, United States BravoTECH Full time

Job Summary

BravoTECH is seeking a highly skilled Cloud Infrastructure Systems Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and managing our cloud infrastructure, ensuring the security, scalability, and reliability of our systems.

Key Responsibilities

  • Administer, monitor, and manage firewall and network infrastructure to ensure secure and efficient data transfer.
  • Support and manage virtual desktop environments, ensuring seamless user experience and high performance.
  • Administer, monitor, and manage various security tools to protect our systems from cyber threats.
  • Partner with the information security officer to identify and remediate security gaps in our services, systems, and network.
  • Provide remote support to end-users nationally using IT Help Desk platforms.
  • Proactively manage support requests, ensuring timely resolution and high customer satisfaction.
  • Support Microsoft 365/Teams and Active Directory in the cloud, ensuring seamless integration and high performance.
  • Deploy, secure, and manage all Windows and Apple endpoints, as well as Citrix virtual desktops.
  • Define and maintain standards, policies, and procedures governing the Systems environment.
  • Participate in the improvement of integration processes and information technology standards across the organization.
  • Perform Microsoft 365 administrator role, setting up rules and supporting email security.
  • Administer MFA/SSO M365 integrations and post-migration support for newly onboarded business units.
  • Take ownership of all office-based and cloud systems and related technologies, ensuring maximum efficiency, availability, security, and productivity.
  • Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirements and industry best practices.
  • Collaborate with external sourcing partners to ensure that all support standards and SLAs are met or exceeded.
  • Design, build, and maintain operational KPIs and other supporting artifacts to ensure a standard of operational excellence.

Qualifications

  • Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or related field, or equivalent relevant work experience.
  • Relevant professional certifications beneficial: Fortinet, Cisco Data Center, AWS, and others.
  • Experience in managing Fortinet and Cisco Computing Solutions.
  • Solid understanding of IT Networking and related services.
  • Experience in TCP/IP services and solutions.
  • Experience in managing a Citrix VDI environment.
  • Experience in supporting Microsoft O365 (Exchange, Outlook, SharePoint, etc.).
  • Experience in Windows Operating Systems and related Microsoft applications, tools, and services such as Active Directory, NTFS, Radius, Group Policy & Data Protection, Intune, and Autopilot.
  • Experience with ADFS, SSO, Certificates, and related functions.

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