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Business System Analyst with Salesforce to Dynamics CRM migration experience

2 months ago

San Jose, United States Smart IT Frame LLC Full time

Experience Level: 12+ years

Note: Only locals in CA


Important:

  • Migrating users from Salesforce to Dynamics
  • Understands both Salesforce, Dynamics
  • Involved in migration from Salesforce to Dynamics
  • Guide Engineers on the gaps

Looking for a Technical Business Systems Analyst who has hands on experience building the Sales module in Dynamics 365. And have experience migrating Sales users and Sales data like Accounts, Opportunities, Contacts from other CRMs like Salesforce.com to Dynamics Sales Hub.

These Technical BSA’s will partner with the internal Sales Product Managers business stakeholders, operations teams and end users like sellers, business development representatives - to understand their processes/ pain points and collect the key business requirements along with the Product Managers. They will then translate these requirements into technical implementation specifications for Dynamics. They will then work with the Engineering teams to build the solution according to the technical specs, validate and test the specs and make sure it gets approved by the Product Management and Business teams.


Qualifications

  • 4+ years of Dynamics implementation experience as a hands-on Technical Business System Analyst or SME.
  • Must have a technical understanding of the Marketing and Sales space on relevant CRM technologies like MSFT Dynamics.
  • Solid experience in Scrum or similar Agile development methodology
  • Self-starter that thrives in the face of challenges
  • Proven track record to operate effectively with general mentorship on new projects
  • Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences, as well as communicate effectively to individual contributors, management, and executive leadership
  • Demonstrates experience communicating and advocating programs to customers and/or internal team members
  • Strong people skills, with distinctive ability to motivate and influence people without authority or a direct reporting relationship
  • Bachelor’s degree in CS or related technical field, or relevant work experience; experience in working in CRM solutions is highly desirable