Strategic Business Analyst
2 weeks ago
Salesforce is the Customer Company, inspiring the future of business with AI, Data, and CRM. We help companies across every industry blaze new trails and connect with customers in a whole new way.
As a trusted partner, we empower you to be a Trailblazer, driving your performance and career growth, charting new paths, and improving the state of the world.
Job DetailsWe are looking for a strategic, results-oriented Sr. Analyst with strong analytical and program management experience to join the Sales Strategy and Programs team.
This is a unique opportunity to join a team focused on a blend of long-term strategic thinking and operational execution.
The role combines the creative process of designing prescriptive programs and strategies, with the business end of operationalizing these programs with sales teams to ensure they are executed and produce results.
The team works closely with executives and cross-functional partners as trusted advisors to drive large-scale impact and transformation across the GTM engine of Slack.
Key Responsibilities- Help to define, drive, and deliver strategic programs in partnership with sales leadership team and functional teams
- Assist in reporting and operationalizing key performance metrics, developing reporting tools and dashboards to help drive insights and actions
- Frame and break down complex problems into key components, derive insights, and provide actionable recommendations to drive tangible business outcomes
- Act as a strategic thought partner to various members of Sales Leadership team, helping define and deliver on the sales strategy and program across the business
- Identify inefficiencies, implement change management solutions, and track progress through planning, process, and tool improvements
- Assist as a hub for cross-functional teams (including Sales, Product Management, Marketing, Business Development, and other internal groups), and facilitate collaboration towards achieving common goals and outcomes
- Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the business, identify areas of weakness and present improvement recommendations to sales leadership
- Create executive-level presentations for both local and global leadership reviews; organize monthly pipeline reviews
- Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes
We are looking for highly passionate candidates who have relentless curiosity, a startup mindset, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively.
They are high-energy, driven people that are passionate about helping sales teams succeed.
The ideal candidate has worked directly with a Sales organization to understand a salesperson's needs and mentality, combined with an understanding of how to develop and execute a structured program.
Your analytical mind, executive presence, and ability to identify and solve critical problems enables you to act as a trusted adviser and business partner to Sales leaders.
You are comfortable analyzing data and speaking with salespeople to identify hot spots and needs, and then are adept at working cross-functionally with teams such as sales operations, data science, corporate marketing, product marketing, and the broader enablement team, to deliver programs that meet your sales teams' needs.
What We Are Looking For- 3+ years of professional experience, ideally in consulting or sales strategy/business operations roles
- Experience with quantitative analysis
- Ability to translate complex information into easily consumable insights
- Self-starter and high degree of motivation to go above and beyond the task at hand
- Excellent communications and presentation skills
- Experience with R, Python, SQL, Tableau (or similar analytical packages), Salesforce reporting a plus
- Bachelor's degree preferred
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