Client Operations Coordinator

2 months ago


Minneapolis, United States Vumedi Full time

VuMedi is the leading healthcare education platform for doctors worldwide. We're growing quickly and expanding into every medical industry. We are headquartered in California and are expanding our office in Minneapolis.

We are seeking a Client Operations Coordinator to help VuMedi continue to be the best digital resource for physicians as they look for new ways to improve patient care.

The ideal candidate would be an enthusiastic person who has great communication, organizational skills, a knack for handling many responsibilities and is eager to learn.

About The Role:

VuMedi’s Client Operations Coordinator (COC) will work efficiently and autonomously to ensure we are launching and delivering our customer programs in an efficient, timely manner. The COC is responsible for managing a fast-moving backend ticketing queue with multiple customer programs and tasks running simultaneously, ensuring accurate and timely completion.

Why Work at VuMedi:

  • Career changing opportunity to help build a healthcare startup with an exponentially growing viewership
  • Make a direct impact on company growth
  • Be a part of a company that is beloved by doctors and improves patient care every day

What you'll do:

  • Upload and publish content onto the VuMedi platform based on the requirements provided by the customer and the Customer Success team
  • Operationalize the Medical, Legal and Regulatory (MLR) submission process - from initial package creation to uploading and documenting into the system for review
  • Create, send and load data reports for customers
  • Create and manage promotional tactics associated with industry partners including emails and onsite promotions
  • Interact with Customer Success and Client Operations teams daily via videoconference and email
  • Collaborate with internal teams to ensure customer requirements and goals are met
  • Be the “go to” for internal VuMedi systems
  • Identify and test approaches to make VuMedi methodologies more efficient and productive

About you:

  • You have superior time management skills
  • You excel operationally and are technically-savvy
  • You are detail-oriented and enjoy completing tasks and following processes to complete your work
  • You have excellent verbal and written communication skills
  • You are proficient in Microsoft Word, Excel and Google equivalents
  • You have the willingness and ability to learn new computer programs such as WorkFront, Google Ad Manager and JIRA

Additional desirable experience:

  • Experience with web conferencing systems, similar to zoom
  • Experience with WorkFront and Google Ad Manager
  • Experience analyzing data
  • Promotional experience

Learn more about VuMedi

*This is a hybrid role, 3 days a week in our Minneapolis office.



  • Minneapolis, United States Vumedi Full time

    VuMedi is the leading healthcare education platform for doctors worldwide. We're growing quickly and expanding into every medical industry. We are headquartered in California and are expanding our office in Minneapolis. We are seeking a Client Operations Coordinator to help VuMedi continue to be the best digital resource for physicians as they look for new...


  • Minneapolis, United States VuMedi Inc. Full time

    Job DescriptionJob DescriptionVuMedi is the leading healthcare education platform for doctors worldwide. We're growing quickly and expanding into every medical industry. We are headquartered in California and are expanding our office in Minneapolis. We are seeking a Client Operations Coordinator to help VuMedi continue to be the best digital resource for...


  • Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time

    Job OverviewAs a Client Intake Coordinator at Atticus Family Law, S.C., you will serve as the initial contact for prospective clients, playing a crucial role in our firm's success. We value your contributions by providing competitive compensation, comprehensive benefits, and a nurturing work environment that aligns with your professional values. Our firm is...


  • Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time

    Job OverviewAs a Client Intake Coordinator at Atticus Family Law, S.C., you play a pivotal role as the initial point of contact for prospective clients. Your contributions are vital to our firm's success, and we value your efforts by providing competitive compensation, comprehensive benefits, and a nurturing work environment that recognizes your importance....


  • Minneapolis, United States Community Medical Services Full time

    Overview: Community Medical Services (CMS) is hiring a Client Services Coordinator. Under the supervision of the Clinic Manager, the Client Services Coordinator will be the face of the clinic and is responsible for greeting clients and visitors as they come into the clinic in a professional, pleasant, and trauma-informed manner. The Client Services...


  • Minneapolis, Minnesota, United States Atticus Family Law, S. C. Full time

    Job OverviewAs a Client Intake Coordinator at Atticus Family Law, S.C., you will serve as the initial point of contact for prospective clients, making your role vital to our firm's success. We value your contributions and offer a competitive salary, comprehensive benefits, and a nurturing environment that fosters your professional growth.We are dedicated to...


  • Minneapolis, United States HIGHLAND HOLDINGS, LLC Full time

    Job DescriptionJob DescriptionClient Operations Analyst We are a professional, experienced Registered Investment Advisory firm that works hard for our clients every day. Our team thrives on getting work completed efficiently and accurately. We are not a big corporation with layers of management; rather, we are a small, fast-paced, and results-oriented firm....


  • Minneapolis, Minnesota, United States MTI Financial Advisors Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at MTI Financial Advisors. As a key member of our administrative staff, you will provide exceptional support to our financial advisors, ensuring seamless day-to-day operations and exceptional client service.Key Responsibilities:Assist financial...


  • Minneapolis, United States Z Suite LLC Full time

    Job DescriptionJob DescriptionHomployeeHub is hiring! Are you interested in joining a fast-paced and growing company that helps bring teams together for fun and engaging virtual events? Are you an innovative, forward-thinking, creative problem-solver? If so, we'd love to hear from you!HomployeeHub was founded with the mission to help teams connect and...


  • Minneapolis, Minnesota, United States Lurie Full time

    Lurie, LLP is in search of a Client Relations Coordinator who possesses exceptional organizational, interpersonal, and procedural abilities. This role is pivotal in delivering outstanding service to our clients by effectively understanding and anticipating their needs, ensuring clear and timely communication, and providing an unparalleled experience.This...


  • Minneapolis, Minnesota, United States Barnes & Thornburg Full time

    Position Title: Marketing Services CoordinatorLocation: Minneapolis, MNSUMMARY: Under the direct supervision of the Senior Marketing Services Manager and in accordance with established company policies and procedures, the Marketing Services Coordinator is tasked with overseeing the daily marketing functions of the local office. This role encompasses...


  • Minneapolis, United States Ultimate Staffing Full time

    Duties: - Manage small customer projects using systems and project management best practices to ensure timely completion. - Oversee work orders from setup to invoicing, including material procurement and partner management. - Coordinate with technici Project Management, Client Service, Coordinator, Management, Business Operations, Project, Business Services,...


  • Minneapolis, Minnesota, United States Canteen One Company Inc Full time

    Client Support Coordinator Welcome to Canteen One! We are proud to be the national account management division of Canteen, the largest and most experienced provider of food and retail services in the United States. Our mission is to enhance our clients' break experiences by offering tailored office coffee, vending, market, and pantry solutions across the...


  • Minneapolis, Minnesota, United States TEKsystems Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Service Operations Coordinator to join our team at TEKsystems. As a Service Operations Coordinator, you will be responsible for providing exceptional customer service and coordinating service operations to ensure seamless delivery of services to our clients.Key Responsibilities:Customer Account...


  • Minneapolis, Minnesota, United States MSS Services Full time

    About MSS ServicesAt MSS, we believe that working here is more than just a job; it’s a vocation. For over 70 years, our organization has been dedicated to empowering individuals with disabilities in the Twin Cities area, helping them lead lives filled with dignity, purpose, and joy.Position OverviewAs a Service Coordinator, you will be part of a...


  • Minneapolis, Minnesota, United States MSS Services Full time

    About MSS ServicesAt MSS, we believe that working here is more than just a job; it’s a vocation. For over 70 years, our community has been dedicated to empowering individuals with disabilities in the Twin Cities area, enabling them to lead lives filled with dignity, purpose, and joy.Position OverviewAs a Service Coordinator, you will collaborate with a...


  • Minneapolis, United States StarTribune Full time

    Description The Minnesota Star Tribune is an innovative modern media organization building on an extraordinary 157-year legacy. With seven Pulitzer Prizes and numerous other accolades, we stand as a beacon of journalistic excellence in Minnesota. Together, We are the Heart and Voice of the North. Our mission is to build a better Minnesota by connecting us...


  • Minneapolis, Minnesota, United States Compass Group, PLC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Development Coordinator to join our team at Compass Group, PLC. As a Business Development Coordinator, you will play a critical role in supporting our Client Managers with program projects, client initiatives, and escalated service calls.Key ResponsibilitiesSupport Client Managers...


  • Minneapolis, Minnesota, United States Minneapolis Public Schools Full time

    Job SummaryUnder general supervision, performs administrative and secretarial support for an MPS elementary or middle school site; provides information and assistance to MPS staff, students, and clients; resolves operational issues, using knowledge of the operations and policies of MPS.Key ResponsibilitiesProvide administrative and standard secretarial...


  • Minneapolis, Minnesota, United States Metropolitan Council Full time

    WHO WE AREWe are the Metropolitan Council, the regional governing body for the seven-county Twin Cities metropolitan area. Our mission is to plan for the future of the metropolitan area over the next 30 years, providing essential services in transportation, wastewater management, and housing. For more details about our organization, please visit our...