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Desktop Support Specialist
4 weeks ago
Hybrid Position (2 days Remote)
Onsite for 5 weeks Training
Below is the job description for the position:
Position Title: Computer Support Specialist
Contract position
Location: 10 British American Blvd., Latham NY 12110
State Client
Duties:
- To answer calls and/or respond to emails within our IT Call Center from users regarding technical issues they're experiencing may it be hardware/software.
Skills:
- Software (Windows 10/11, MS O365, Adobe) and Hardware (Laptops/Printers/Scanners).
Abilities:
- Professional, respectful, provide great customer service with verbal communication and writing ability.
- Able to work well with other team staff.
Preferred Education:
- High School;
- Technical Degree/Certificate Program
-
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