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Technical Support Specialist

2 months ago

Latham, New York, United States Cogent Infotech Corp Full time

Position:
Computer Support Specialist

Location:
Remote

Contract Duration:
1+ Month

Compensation:
$20-$24/hr

Responsibilities:

Respond to inquiries via phone and email within our IT Support Center, assisting users with various technical challenges related to both hardware and software.


Required Skills:
Proficiency in Software (Windows 10/11, MS O365, Adobe) and Hardware (Laptops/Printers/Scanners).

Essential Abilities:
Maintain a professional demeanor, demonstrate respect, and deliver exceptional customer service through effective verbal and written communication. Collaborate effectively with team members.

Preferred Qualifications:
High School Diploma; Technical Degree or Certificate Program

Cogent Infotech Corp is an equal opportunity employer. We do not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law.

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