Account Director

5 days ago

Des Moines, United States HCLTech Full time

Company: HCLTech


Role: Account Lead - Financial Services


Responsibilities:


  • Manage a strategic Financial Services account by identifying growth opportunities for HCLTech to expand its business and relationship footprint with the customer.
  • Develop a thorough understanding of the client’s business domain and technology landscape and map it to HCLTech products & services
  • Establish and build strong working relationships with business leaders at all levels. Consultatively work with customer stakeholders to identify collaboration and growth opportunities.
  • Manage engagement governance, ensuring that client’s outsourcing objectives are met and the engagement achieves consistently high CSAT scores
  • Work with the pre-sales and solutions team to respond to RFPs, present & defend proposals.
  • Assist in managing internal activities, like reporting on the sales pipeline, creating forecasting reports, renewal planning and contracting
  • Work very closely with the Delivery team to understand the current deliverables and manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects
  • Be a frequent and visible presence in the client’s offices to capitalize on networking and relationship-building opportunities.


Skills and Qualifications:


  • Experience in Account management or Solution based selling.
  • Minimum 10 years of relevant work experience, with at least 5+ years in core selling and Account Management
  • Proven ability to consistently and positively contribute in a fast-paced environment
  • Good knowledge of the Financial Services Industry, preferably in Retirements, Group benefits and Asset Management
  • Ability to effectively communicate with client leaders at all levels (C-level down to mid-level support roles)
  • Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
  • Creative thinking and problem-solving aptitude
  • Willingness and ability to work in a multicultural environment with a globally distributed delivery team based onsite, nearshore and offshore.
  • Strong communication skills


About HCLTech

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering, AI and Cloud.

The driving force behind that work is our people—diverse, creative, and passionate, who regularly raise the bar for excellence. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best versions of themselves.

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