Quality Control Supervisor

2 months ago

Salem, United States The Oregon Fruit Company Full time

Summary  

The QC Supervisor is responsible for overseeing the day-to-day operations of QC Technicians and ensuring compliance with all food safety and food quality programs. This position assists the Senior QA manager with different activities including conducting inspections to look for areas of improvement and enforce proper GMP adherence. This position reports to the Senior QA Manager and supervises QC technicians. This position will work closely with the QA Supervisor, Sanitation Supervisor, Production Supervisors and Leads, Maintenance, Warehouse personnel, and the Continuous Improvement Manager. 


Essential Duties and Responsibilities (other duties as assigned): 

  1. Provides leadership and supervision of QC technicians. The priority of this position is to provide support to QC techs in production, with a substantial portion of the day in production. Provides formal and informal feedback (quarterly) through coaching, monitoring and evaluating job results and ensuring QC tech are calibrated for accurate results. 
  2. Assists HR Manager in hiring, training qualifying QC techs, and ensuring Quality is adequately staffed to support production. 
  3. Reviews and signs daily quality and HACCP paperwork as completed by technicians, operators, and supervisors. 
  4. Assists Senior QA Manager with all external audits. 
  5. Audits the procedures of QC techs to ensure quality standards are being met. Trains employees and ensure food safety and quality parameters are met. 


Job Duties  

  • Maintains oversight of environmental testing program, with data review in eBacMap, in coordination with QA Supervisor. 
  • Engages in pre-operational and in-process inspections throughout the day, communicating and providing technical expertise and support for production and QC. 
  • Completes Corrective Action and Root Cause Analysis reports for any deviation or incident in production. 
  • Maintains and orders QA/QC supplies, equipment inventory calibration, and repairs. 
  • Must be flexible with work schedules and work weekends and extra hours as needed. 
  • Maintains a proficiency with Business Central (ERP) including positive release, hold and disposition of non-conforming product, and proper utilization of rework. 
  • Ensures compliance with company quality/food safety system programs. 
  • Works collaboratively in a team environment with a spirit of cooperation. 
  • Frequently works under tight time constraints or with business activities of a seasonal/cyclical nature. 
  • Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with internal customers and coworkers. 
  • Other duties as assigned. 


Supervisory Responsibilities 

Directly supervises Quality Control (QC) technicians. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  

 

Qualifications 

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Education and/or Experience 

Bachelor's degree (B.S.) from four-year college or university in the field of Microbiology, Food Science, Chemistry or closely related field. Minimum of one year experience in quality systems management in a food manufacturing environment including supervisory responsibilities; or equivalent combination of education and experience. Experience in Lean Manufacturing/Continuous Improvement is a plus. Knowledge of principles and practices of food processing and food sensory, manufacturing, and packaging. Solid knowledge of food safety and food quality standards (regulatory and customer). Knowledge of principles and practices of laboratory methods and equipment. 

 

Language Skills  

Ability to create professional written reports and correspondence; ability to speak effectively before groups of customers and/or employees within the organization. 

 

Mathematical Skills 

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, statistics, area, circumference, and volume. Must be able to apply concepts of basic algebra and geometry. 

 

Computer Skills 

Has computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, download forms, and preserve/backup important data. Advanced knowledge of Microsoft Excel preferred. 

 

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exist. Must have ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. 

 

Certificates, Licenses, Registrations  

HACCP, PCQI, BRC and/or SQF practitioner’s certification are highly preferred. 

 

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk/hear. The employee is frequently required to reach with hands and arms. The employee is frequently required to stand and walk. 

 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

The noise level in the work environment is usually moderate. This position requires hands on supervisory duties, spending most of the time in the production floor in a manufacturing/plant, and occasionally having exposure to an outdoor environment. Must be able to multitask in a fast-paced environment and work under pressure. Occasional travel, including overnight stays, to other worksites for off-site meetings and for training purposes. 

 

Travel Requirement 

This position does not require travel.  

 

Oregon Fruit Company is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. 

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