Corporate Sales Trainer

2 weeks ago


Tempe, United States Randstad USA Full time

Job Title:

Corporate Sales Trainer-Mortgage Loan Officer's (this is a 6-12 contract role @ 40 hours/week)


Please make sure you fit the following requirements before applying:

-MUST currently live in Tempe, AZ., Columbia, MD. or Boca Raton, FL.

-MUST have at least 3 years of direct mortgage origination experience in a call center environment as a Loan Officer.


Essential Job Duties and Responsibilities:

 Train Loan Advisors on Corporation’s systems, processes and procedures,

sales scripts, compliance requirements, and customer service skills.

 Manage Loan Advisors during the production phase of training, including the use of call scripts,

sales skills, best practices to meet or exceed performance goals, and training reinforcement.

 Lead call reviews and coaching sessions.

 Analyze production reports that contain key performance indicators.

 Provide progress updates to sales leaders when transitioning Loan Advisors from training to the

sales teams.

 Demonstrate a strong functional knowledge of all Call Center products and underwriting

guidelines.

 Assist with development of training materials for coaching sessions and classroom

presentations.

 Report to the Manager of Sales Development. Collaborate with team members to help execute

the mission statement.

 Help execute Call Center initiatives and training pilots.

 Comply with all company policies and procedures.

 Maintain regular and punctual attendance.

Qualifications:

 To perform this job successfully, an individual must be able to perform each essential function

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required.

 Initiative-taker, goal-oriented professional who is focused on providing the highest level of

customer service.

 Ability to obtain state mortgage originator licenses through process of completing necessary

 Essential Job Duties and Responsibilities:

 Train Loan Advisors on Freedom Mortgage Corporation’s systems, processes and procedures,

sales scripts, compliance requirements, and customer service skills.

 Manage Loan Advisors during the production phase of training, including the use of call scripts,

sales skills, best practices to meet or exceed performance goals, and training reinforcement.

 Lead call reviews and coaching sessions.

 Analyze production reports that contain key performance indicators.

 Provide progress updates to sales leaders when transitioning Loan Advisors from training to the

sales teams.

 Demonstrate a strong functional knowledge of all Call Center products and underwriting

guidelines.

 Assist with development of training materials for coaching sessions and classroom

presentations.

 Report to the Manager of Sales Development. Collaborate with team members to help execute

the mission statement.

 Help execute Call Center initiatives and training pilots.

 Comply with all company policies and procedures.

 Maintain regular and punctual attendance.

Qualifications:

 To perform this job successfully, an individual must be able to perform each essential function

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required.

 Initiative-taker, goal-oriented professional who is focused on providing the highest level of

customer service.

 Ability to obtain state mortgage originator licenses through process of completing necessary

Min. 3 years Mortgage Sales Experience or related training experience.

 Associate or bachelor’s degree from a college or university; and/or 3+ year related experience

and/or training; or equivalent combination of education and experience.



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