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Human Resources Manager

2 months ago

Boston, United States Chartwells Higher Education Dining Services Full time

The Human Resource Manager, will support the Human Resource functions to achieve strategic, tactical, and administrative HR objectives. An advocate for fair and consistent administration of company policies, procedures, and programs, in conjunction with Labor Relations, and build credible relations with leadership. Ideal candidate will have previous experience in union contract negotiations.



Key Responsibilities:


  • Objectively provide guidance to management and assist with on-site investigations as the HR subject matter expert. Provide counsel on appropriate level of accountably. Trust but verify documentation is being administer in a timely manner.
  • Formulate partnerships across the HR function to improve collaboration, productivity, deliver trusteed counsel, and a provide a safe space for management and associates.
  • Manage union relationships, including negotiating collective bargaining agreements, handling grievances, and navigating labor disputes.
  • Active participant in manager meetings to increase HR visibility, conducts training, and provide guidance on HR related topics, in support of the organizational business objectives.
  • Generate solutions and implements with input from Field HR Consultant(s) and/or HRSC.
  • Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate department.
  • Champion Diversity & Inclusion activities to include, but not limited to, recruiting, retention, and professional development.
  • Works closely with teams to improve work relationships, build morale, and increase productivity and retention.
  • Promote learning and development programs and initiatives that provide internal development opportunities in partnership with Talent Development team.
  • Oversee recruitment, onboarding, international student hiring, retention efforts, and associate recognition programs.
  • Performs other duties as assigned.



Preferred Qualifications:


  • Demonstrated ability to effectively collaborate with union representatives and manage unionized workforce dynamics.
  • Ability to prioritize, organize effectively, and meet deadlines in a fast paced environment.
  • Ability to work independently and have initiative, with a proactive work ethic.
  • Act with integrity, display professionalism, and ensure confidentiality.
  • Ability to effectively communicate with all levels of the organization to include management and associates, both written and verbally.
  • Content-knowledge regarding employment law, policies, procedures, and programs
  • Strong analytical, problem-solving, and conflict resolution skills.


Education and Experience:


  • Bachelor's degree or equivalent experience, with 3 - 5 years of HR experience.
  • Ability to prioritize, organize effectively, and meet deadlines in a fast paced environment.
  • Ability to effectively communicate with management and associates, written and verbally. Act with integrity, display professionalism, and ensure confidentiality.
  • Content-knowledge regarding employment law, policies, procedures, and programs.
  • Strong analytical, problem-solving, and conflict resolution skills.
  • HR professional certification preferred.
  • Proficient with Microsoft Office Suite or related software.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to access and navigate all campus locations.