Human Resources Manager

2 days ago


Boston, Massachusetts, United States Boston University Full time
Job Summary

We are seeking a highly skilled and experienced Human Resources professional to join our team at Boston University as an Employee Service Center Manager. This is a critical role that requires strong leadership and management skills, as well as a deep understanding of HR principles and practices.

Key Responsibilities
  • Manage a team of HR staff to provide timely, accurate, and responsive services to faculty and staff on matters of onboarding, benefits enrollment, and administration.
  • Oversee the case and knowledge management system (Dovetail) to ensure data integrity and optimal staff services.
  • Enroll and administer all employee benefit and leave programs, including retirement, health and welfare, sick and vacation, disability, and AD&D.
  • Work closely with the Benefits Center of Expertise, HRIS, and HR Business Partners to ensure compliance with all relevant policies and regulations.
  • Ensure that all benefits inquiries and concerns are resolved quickly, equitably, and courteously by the HR Service Center team.
Requirements
  • Bachelor's degree or equivalent combination of training, education, and relevant experience in lieu of a degree.
  • Typically 5 years of HR-related experience, including 1-2 years of supervisory experience.
  • Experience in Human Resources, preferably in benefits and/or HR Service Center for a large organization.
  • HR experience in Higher Education is highly desirable.
  • Excellent customer service and collaboration skills.
Preferred Qualifications
  • Ability to create HR processes to support change management initiatives to ensure a high level of HR service and support to employees.
  • Experience implementing and maintaining ongoing training and development programs.
  • Knowledge with SAP HCM desired.

This position is eligible for Boston University's generous benefits package, including health, dental, life insurance, tuition remission, paid time off, and more. We are an equal opportunity employer and welcome applications from diverse candidates.



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