Current jobs related to Technical Support Specialist - Plano - Birlasoft

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States Staffmark Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical support services to our enterprise customers. As a key member of our team, you will be responsible for delivering exceptional support experiences, resolving complex technical issues, and escalating support requests as needed.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    4 weeks ago

    Plano, Texas, United States Staffmark Full time

    Job Title: Technical Support SpecialistStaffmark Workforce Solutions is seeking a highly skilled Technical Support Specialist to join our team at a global leader in electronics, mobile devices, and appliances located in Plano, TX.Job SummaryWe are looking for a technical support specialist to provide exceptional customer service and technical support to our...

  • Technical Assistance Service Specialist

    4 weeks ago

    Plano, Texas, United States Advantage Technical Full time

    Technical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team. As a Technical Assistance Service Engineer, you will be responsible for providing technical support to dealership technicians, answering inbound calls, and escalating cases to Tier II personnel and product...

  • Technical Assistance Service Specialist

    4 weeks ago

    Plano, Texas, United States Advantage Technical Full time

    Technical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team at an Automotive OEM in Plano, Texas. As a key member of our team, you will be responsible for providing technical assistance and support to dealership technicians.Responsibilities:Answering inbound calls from different...

  • Technical Assistance Service Specialist

    1 month ago

    Plano, Texas, United States Advantage Technical Full time

    Technical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team at an Automotive OEM in Plano, Texas. As a key member of our technical support team, you will provide expert diagnostic and troubleshooting services to dealership technicians, ensuring the highest level of product quality and...

  • Technical Support Specialist

    2 weeks ago

    Plano, Texas, United States Staffmark Full time

    Job DescriptionAs a Technical Support Specialist at Staffmark, you will be responsible for delivering exceptional technical support services to our enterprise customers. Your primary goal will be to provide timely and effective issue management, status updates, and resolution to our customers.Key Responsibilities:Provide technical support services to...

  • Technical Support Specialist

    3 days ago

    Plano, Texas, United States XperiencOps Inc Full time

    Job Title: Technical Support SpecialistWe are seeking a highly motivated Technical Support Specialist to provide exceptional support to our enterprise customers while contributing to QA and customer operations automation initiatives.Key Responsibilities:Provide timely and professional technical support to Fortune 500 customers through various...

  • Technical Support Specialist

    2 days ago

    Plano, Texas, United States Staffmark Group Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Staffmark Group. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients in the consumer electronics industry.Key Responsibilities* Answer incoming calls and respond to emails/chats from...

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States ApTask Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at ApTask. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, with a focus on Unix and SWIFT integration.Key Responsibilities:Provide technical support to clients with Unix and SWIFT integration...

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States Staffmark Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Staffmark Workforce Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients in the consumer electronics industry.Key ResponsibilitiesAnswer incoming calls and respond to...

  • Technical Support Specialist

    2 weeks ago

    Plano, Texas, United States Repeat Consultants Full time

    Job Title: Technical Support SpecialistAt Repeat Consultants, we are seeking a highly skilled Technical Support Specialist to join our Network Maintenance Team.Key Responsibilities:Proactively perform data audits, software and firmware audits, and health checks of servers and sites as needed.Support trials for new features or technology before market-wide...

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States Diverse Lynx Full time

    Job Title:Technical Support SpecialistLocation:Plano, TXDuration:FulltimeSkill:Swift | Unix | Shell ScriptJob Details:As a Technical Support Specialist, you will be responsible for providing level 3 support for Java and .Net applications. You will also be working with Unix command and Shell scripting, as well as SQL and PLSQL. Additionally, you will have...

  • Technical Support Specialist

    3 weeks ago

    Plano, Texas, United States OpenGov Full time

    Job SummaryThe OpenGov Support Center is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support via phone, chat, web, and email. You will work closely with our customers to resolve technical issues and provide technical guidance and training...

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States Maxor Full time

    Job DescriptionMaxor is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing second-level business application, computer software, and hardware support across CarePoint business operations.You will work closely with our team to troubleshoot and resolve technical and...

  • Technical Support Specialist

    3 days ago

    Plano, Texas, United States Maxor Full time

    Job DescriptionMaxor is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing second-level business application, computer software, and hardware support across CarePoint business operations.You will work closely with business units and pharmacies to troubleshoot and...

  • Senior Technical Support Specialist

    4 weeks ago

    Plano, Texas, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesProvide technical support and assistance to clients and internal teams via...

  • Technical Support Specialist

    1 week ago

    Plano, Texas, United States Ursus Inc Full time

    Job Summary:As a Technical Support Specialist at Ursus Inc, you will be responsible for providing exceptional technical support to our Fortune 500 customers. Your expertise will be the go-to resource for resolving complex technical issues and ensuring customer success with our platform.Key Responsibilities:Provide timely and professional technical support to...

  • Technical Assistance Service Specialist

    1 week ago

    Plano, Texas, United States Advantage Technical Full time

    Technical Assistance Service EngineerBe part of a team driven to innovate and transform in order to deliver world-class products and services that provide joy through mobility.Responsibilities:Answering 30-40 inbound calls daily from different component groups such as Hybrid, Powertrain, Electrical, Body, and ChassisProviding diagnostic and troubleshooting...

  • Technical Support Specialist

    7 days ago

    Plano, Texas, United States The Hire Solution Full time

    Tier 1 Help Desk Support RoleWe are seeking a skilled Technical Support Specialist to join our team in Plano, TX. As a Help Desk Support Technician, you will be the first point of contact for our employees and clients, assisting them with technical issues, resolving IT-related problems, and providing general support for software and hardware systems.Key...

  • Technical Support Specialist

    3 days ago

    Plano, Texas, United States ABCorp Full time

    Job SummaryABCorp is seeking a skilled Technical Support Specialist to provide quality service and support to our customers. The ideal candidate will have a minimum of one year of technical experience in a customer service environment with problem resolution and technical background.Key ResponsibilitiesUtilize a help desk ticket system by logging, updating...

Technical Support Specialist

3 months ago

Plano, United States Birlasoft Full time

About Birlasoft

Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,500+ professionals, is committed to continuing the Group’s 162-year heritage of building sustainable communities.


Technical Support Specialist

Responsibilities:

  • Communicate with clients to determine their technical needs and explain issues clearly.
  • Conduct on-site research and studies to gather necessary information for technical solutions.
  • Manage field activities and oversee the implementation of engineering designs or technical solutions.
  • Resolve malfunctions or crises promptly and efficiently to minimize downtime.
  • Install new systems and technology, ensuring they meet client specifications and are fully operational.
  • Inspect and test materials and machinery for safety and reliability.
  • Ensure proper maintenance of on-site equipment to extend its lifespan and reliability.
  • Utilize strong knowledge of laptop, desktop, and other hardware to perform repairs, replacements, and upgrades.
  • Provide first-level diagnoses and identify issues, offering initial support to attempt incident resolution.
  • Follow standard operating procedures (SOPs) for incident resolution and take remote control of systems if necessary for effective troubleshooting.