Director of Cash Management

1 month ago

Baltimore, United States Medasource Full time

Requirement

Job Title: PB Sr, Manager of Cash Management

Length: 6 month contract with possibility to go full time

Location: Remote


Seeking a Sr. Manager of Cash Management who will oversee and direct the Core Payment Posting, Credits, and Cash Reconciliation staff. This role will serve as a member of the Core Services management team and provide guidance and assistance on projects impacting all production units from a billing performance perspective. The Sr. Manager will work in tandem with other AR Directors to develop policies related to other billing functional areas.


Responsibilities


- Assists the Senior Director of Revenue Operations by providing updates and changes related to both Core oversight areas and various projects.

- Develops and manages workflows and programs to enhance billing, collecting, and reporting education of staff and faculty.

- Serves as an internal consultant, working directly with Core responsibility units and Production Unit Managers to ensure productivity standards and performance targets are met.

- Analyzes department information and assists in developing action plans to maximize cash for clinical departments.

- Develops methods to improve processes and oversees performance against established targets.

- Directs projects for successful workflow design, coordinating through direct reports and others, including staff and vendors.

- Manages vendor relationships related to operations, including banks, payment automation vendors, third-party administrative vendors for electronic payments and posting files, and outsource vendors.

- Provides operational oversight of multiple units as assigned, including managing Operational Budgets, Production Unit inquiries, problem resolution, and various committee structure meetings.

- Oversees contracted payment posting and credit resolution services in accordance with service contracts.

- Oversees cash reconciliation and money transfer services, both for Professional Billing integrated SBO activity and non-SBO intercompany activity.

- Works collaboratively with cohorts to coordinate enterprise solutions and integrate policies and procedures where applicable.

- Works in a matrix environment with multiple direct reports and numerous indirect reports from Payments, Refunds, Reconciliation, and Production Units.

- Provides A/R oversight of reconciliation management and functions; and production units as assigned by the Senior Director of Revenue Operations.

- Oversees and directs the coordination of functional activities for Payments and Refunds functional units.

- Develops work groups into supportive team-oriented efforts.

- Provides oversight, resources, and support for continuous evaluation and improvement of processes, including methods to document performance against established procedures.

- Monitors trends and develops presentations on operational summary information.

- Analyzes billing operations performance standards and develops and implements productivity measurements for units under span of control.

- Chairs committees and/or user groups within Performance Improvement structure responsible for enhancing productivity and improving performance.

- Assists in directing the development of detailed business plans related to newly planned strategic programs, services, and initiatives to assess their profitability and success.

- Assists in the preparation of annual revenue budgets.

- Assists in developing the Core Services expense budget and monitors expense activities for applicable functions.

- Conducts special projects or develops special reports as assigned by the Sr. Director of Revenue Operations or Senior Director of Finance.

- Manages staff performance and all activities for area of responsibility through subordinate staff.

- Responsible for hiring/terminating, salary planning, performance reviews, promotional recommendations, training/development, staff satisfaction, staff motivation, and disciplinary action.

- Revises and refines billing operations policies and procedures to accommodate the needs of the production units related to payment posting, refund processing, and cash management/reconciliation.




Oversight

- Revenue Operations, Reconciliation, Payments, and Refunds departments.


Minimum Qualifications


- Bachelor’s Degree in accounting, healthcare finance, or related discipline.

- Seven years of relevant supervisory/managerial experience in a professional fee billing or similar medical billing environment.

- Additional experience may substitute for education and additional education may substitute for experience to the extent permitted by the equivalency formula.


Preferred Qualifications


- Master’s degree in business, healthcare finance, or related discipline.

- Experience in academic medicine.

- Knowledge of accounting principles.

- Proficiency in Epic billing system, database manipulation, Cognos (datamart) applications, and mainframe computing.

- Knowledge of billing applications.

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