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Help Desk Tier 1

4 months ago

Atlanta, United States Apex Systems Full time

Apex Systems is looking to hire a help desk technician.

(First, Second AND Third Shifts Available).

This is a contract to hire position. 6 months then perm.

On-Site in Atlanta


Preferred qualifications

  • Passion for problem-solving and customer service
  • CompTIA+ is highly preferred*
  • Previous Helpdesk background is preferred in the healthcare space*
  • Previous ServiceNow ticketing system is preferred
  • Ability to diagnose and resolve a variety of technical issues
  • Team-oriented mindset with an openness to constructive feedback
  • Eagerness to learn new technologies and systems
  • Experience working as an IT help desk technician or in a similar customer support role for at LEAST 1+ year.