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Technical Sales Support Specialist
3 months ago
Salary: $60K-$80K
Company Overview:
The company is a leading provider in the HVAC engineering sales industry, specializing in delivering high-quality solutions and exceptional customer service to their clients. Their commitment to innovation and client satisfaction drives them to continuously enhance indoor environmental comfort through applied HVAC systems by partnering with industry-leading manufacturers whom they proudly represent.
Job Summary:
This position is responsible for providing internal support through the review of engineering drawings, performing material take-offs, generating cost proposals, assisting with project development, and engaging with internal and external personnel.
Essential Duties and Responsibilities:
- Review engineering drawings and documents to understand project requirements
- Perform accurate take-offs of equipment to generate cost proposals based on project specifications
- Develop in-depth knowledge of product offerings and their applications through training
- Assist Outside Sales staff with project development from inception to completion
- Assist in designing tailored solutions that meet specific customer application requirements by applying HVAC engineering principles
- Engage with customers daily to provide technical support, contribute to sales efforts, and assist in closing sales
- Learn and utilize various selection software provided by manufacturers to aid in project development
- Maintain effective communication with team members regarding project management processes
- Effectively present information to customers and colleagues in various settings
- Perform general administrative tasks to support equipment fulfillment processes, including order entry, order tracking, and report generation
- Conduct occasional jobsite visits to review equipment layouts
- Perform other job duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required.
Education:
- Bachelor’s or Associate’s Degree in Engineering; or relevant industry experience of 0 to 5 years
Experience:
- Experience in the HVAC, Mechanical Contracting, Engineering, or Construction industry, preferred
Technical Skills:
- Computer and Microsoft Office proficiency
- Proficiency with and/or the ability to quickly learn Salesforce CRM
Soft Skills:
- Excellent problem-solving and analytical skills
- Excellent verbal and written communication skills
- Excellent organization skills and attention to detail
- Excellent time management skills with the ability to meet deadlines
- Ability to prioritize and manage multiple tasks effectively in a dynamic environment
- Ability to perform basic arithmetic operations, compute percentages, and interpret graphs
- Ability to effectively present information
- Ability to work independently and as part of a team in a fast-paced environment
- Ability to adapt to the needs of the organization
Physical Requirements:
- Sitting at a desk for 7-8 hours a day
- Working on a computer for 7-8 hours a day
- Flexibility to work overtime as required by project demands
- Available for travel in and out of state, including short notice travel, and overnight stays
- Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 50 lbs.
- Ability to work in various settings, including job site visits
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
