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Business Operations Manager

3 months ago

Dallas, United States Newmark Full time

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the year ended December 31, 2023, Newmark generated revenues of approximately $2.5 billion. As of March 31, 2024, Newmark’s company-owned offices, together with its business partners, operated from approximately 170 offices with 7,600 professionals around the world. To learn more visit nmrk.comor follow @newmark.


Job Description:

Responsible for the direction and coordination of all non-market-oriented activities of a single or multi-location department operation to include the overall management of the department and functional support activities operating within the department, such as, Accounting & Finance, Information Services, Human Resources, Facilities Management, and Administrative Sales Support.



Essential Job Duties:

  • Participates in the development of short and long-term goals and objectives for the department operations and annual budgets.
  • Reviews and analyzes sales activities, revenue and expenses, operational practices, and forecast data to determine progress toward stated goals and objectives. Reviews findings with management.
  • Coordinates with team members to foster exchange of ideas and provide cross-team learning opportunities
  • Conducts studies of work problems, procedures, and processes to ensure a high level of operational effectiveness
  • Directs the accounting and bookkeeping activities within the district operation. Ensures that records are properly maintained for all financial transactions and all books are balanced to show data, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, general ledger accounts, and other items pertinent to the operation.
  • Monitors and controls notes payable to ensure that the department is in compliance with Company policies and guidelines.
  • Maintains a consistently high standard for the team, ensuring effective budget management, timely explanation of monthly variances, and accurate forecasting submitted on a monthly/quarterly basis.
  • Ensures that all sales commissions and fees are processed according to the standard Company policies and procedures and state regulations. Provides written status reports for all salespeople regarding the recording and tracking of their commissions, expenses, and recoveries.
  • Tracks and monitors all compliance related documents, ensuring that all Salespeople and revenue producing professionals are properly licensed and within Company compliance requirements at all times.
  • Coordinates the implementation of a listing system for tracking and monitoring all exclusive listings ensuring that each listing has and established marketing budget.
  • Assists as necessary with the use of effective marketing programs, such as advertising, signage, and client entertainment, in accordance with the district’s goals and objectives.
  • Consults with vendors and analyzes vendor’s pricing and services to ensure that the district is obtaining the best products and services for the least amount of money possible.
  • Recruits, interviews, and selects employees to fill vacant staff/administrative positions.
  • Plans and conducts new employee and new sales people onboarding to foster a positive attitude toward Company goals.
  • Maintain records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations
  • Prepares employee contracts, offer letters, separation notices, and related documentation.
  • Participates in administering Company policies, procedures, processes, and programs. Ensures that all district activities and operations are carried out in compliance with company policy and procedures, and with local, state, and federal regulations and laws governing business operations.
  • May perform other duties as assigned



Skills, Education and Experience:

  • Bachelor’s degree required
  • Minimum of 7-9 years related experience
  • Previous supervisory or management experience required
  • Candidate will have strong written, organizational and communication skills, have strong attention to detail, be a self-motivator/self-aware, solutions driven, support a dynamic team environment, collaborate with Leadership.

Working Conditions: Normal working conditions with the absence of disagreeable elements.


Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.