Current jobs related to Assistant Front Office Manager - Chicago - Radisson Blu Aqua Hotel, Chicago

  • Assistant Front Office Manager

    1 month ago

    Chicago, Illinois, United States AccorHotel Full time

    Job Title: Assistant Front Office ManagerAt AccorHotel, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office department, you will be responsible for leading our Front Desk team and ensuring that our guests receive exceptional service.Key Responsibilities:Support the Director of...

  • Front Office Manager

    1 month ago

    Chicago, Illinois, United States Lotte New York Palace Full time

    Job Title: Front Office SupervisorLotte New York Palace is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our Front Office team, you will be responsible for leading all aspects of Front Office operations, ensuring exceptional guest service, and maintaining a high level of collaboration among team...

  • Front Office Manager

    1 month ago

    Chicago, Illinois, United States Remington Full time

    {"title": "Front Office Manager", "description": "Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Remington. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless guest experience.Key...

  • Assistant Manager

    1 month ago

    Chicago, United States The Langham Chicago Full time

    Primary Objective Of PositionTo supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations, Needs...

  • Assistant Manager

    1 month ago

    Chicago, United States The Langham Chicago Full time

    PRIMARY OBJECTIVE OF POSITION: To supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavors of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations. Needs...

  • Front Office Manager

    1 month ago

    Chicago, Illinois, United States Langham Hotels International Limited Full time

    Job SummaryTo ensure a seamless arrival and departure process for each guest, we are seeking a highly skilled and experienced Front Office Manager to supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham, and the Langham Touch department.Key ResponsibilitiesSupervise and coordinate the activities of the Front Office team to...

  • Front Office Manager

    1 month ago

    Chicago, Illinois, United States HILTON GARDEN INN CHICAGO DOWNTOWN RIVERWALK Full time

    Job Title: Front Office ManagerJoin the Hilton Garden Inn Chicago Downtown Riverwalk team as a Front Office Manager, responsible for ensuring the smooth operation of the Front Office. This role requires a strong focus on customer service, revenue management, and team leadership.Key Responsibilities:Lead the Front Office team to deliver exceptional customer...

  • Dental Office Manager

    4 weeks ago

    Chicago, Illinois, United States General Dental Office Full time

    Job OpportunityWe are seeking a highly skilled and organized individual to join our team as a Front Desk Administrator at General Dental Office.The ideal candidate will have experience in a dental office setting and be proficient in managing administrative and business functions.Responsibilities will include:Managing office operations and ensuring a smooth...

  • Front Office Operations Manager

    7 days ago

    Chicago, Illinois, United States Lotte New York Palace Full time

    Front Office Operations ManagerLotte New York Palace is seeking a highly skilled Front Office Operations Manager to lead our Front Office team. As a key member of our management team, you will be responsible for ensuring exceptional guest service and maintaining a high level of operational efficiency.Key Responsibilities:Lead all aspects of Front Office...

  • Front Office Operations Manager

    4 weeks ago

    Chicago, Illinois, United States Trump International Hotel and Tower Chicago Full time

    Job Title: Front Office ManagerJob Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Trump International Hotel and Tower Chicago. As a Front Office Manager, you will be responsible for overseeing the front office operations, ensuring exceptional guest satisfaction, and leading a team of front desk agents.Key...

  • Front Office Operations Manager

    2 weeks ago

    Chicago, Illinois, United States Lotte New York Palace Full time

    Job Title: Front Office SupervisorAt Lotte New York Palace, we are seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of...

  • Hotel Front Office Manager

    2 weeks ago

    Chicago, Illinois, United States Sonesta International Hotels Full time

    Front Desk Manager Job DescriptionThe Front Desk Manager plays a vital role in ensuring exceptional guest experiences at Sonesta International Hotels. As a key member of the Front Office team, this individual will be responsible for managing the front desk operations, supervising staff, and providing exceptional customer service.Key Responsibilities:Manage...

  • Front Office Operations Manager

    6 days ago

    Chicago, Illinois, United States Trump International Hotel and Tower Chicago Full time

    Job DescriptionAs a Front Office Manager at Trump International Hotel and Tower Chicago, you will be responsible for overseeing the front office operations to ensure profitability, control costs, and maintain quality standards. This includes managing front office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue....

  • Assistant Director of Front Office Operations

    4 weeks ago

    Chicago, Illinois, United States Waldorf Astoria Hotels & Resorts Full time

    Assistant Director of Front Office Job DescriptionWaldorf Astoria Hotels & Resorts is seeking an experienced Assistant Director of Front Office to join our team in Chicago's Gold Coast. As a leader in the hospitality industry, we are committed to delivering exceptional guest experiences and financial profitability.Key Responsibilities:Assist in the direction...

  • Front Office Manager

    1 week ago

    Chicago, Illinois, United States Queenside Hospitality LLC Full time

    Job DescriptionJob Title: Front Office ManagerLocation: Holiday Inn Chicago Madison Conference CenterSalary: $16.00 - $17.00 per hourJob Type: Non-ExemptFull-time (3 to 5 days per week, A.M. or P.M. shifts)Job Description:The Queenside Hospitality LLC is seeking a dedicated and enthusiastic Front Office Manager to join our team. The ideal candidate will be...

  • Front Office Director

    1 week ago

    Chicago, Illinois, United States Talbott Hotel Chicago Full time

    Job SummaryAs a seasoned Front Office Director, you will oversee the administration of all Front Desk operations, ensuring exceptional guest service and financial profitability. Your expertise will drive the success of our hotel's continuing effort to deliver outstanding results.Key Responsibilities:Direct and administer all Guest Services operations,...

  • Front Office Coordinator

    2 weeks ago

    Chicago, Illinois, United States Opusign Full time

    Job OverviewOpusign is a nonprofit charity dedicated to safeguarding wildlife and the natural world. We are seeking a highly organized and detail-oriented Front Office Assistant to support our daily administrative tasks and ensure smooth office operations.Key ResponsibilitiesProvide exceptional customer service by greeting visitors, managing phone calls, and...

  • Front Office Director

    1 week ago

    Chicago, Illinois, United States Hotel Felix Full time

    Job OverviewWe're seeking a seasoned hotel front desk manager to lead our front office team and deliver exceptional guest experiences. As a key member of our hotel team, you'll oversee daily operations, manage staff, and ensure seamless guest interactions.Key ResponsibilitiesCompile and analyze occupancy reports and financial data for the general...

  • Dental Office Administrator

    1 week ago

    Chicago, Illinois, United States General Dental Office Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Office Administrator to join our team at General Dental Office.As a key member of our front desk team, you will be responsible for managing office operations, administrative tasks, and business functions.Key responsibilities include:Managing office schedules and appointmentsHandling...

  • Front Office Director

    4 weeks ago

    Chicago, Illinois, United States COREcruitment Ltd Full time

    Director of Front Office$65,000Chicago, ILCOREcruitment Ltd is seeking a seasoned professional to lead our front office team as Director of Front Office. This role requires a dynamic individual with extensive experience in front office operations, exceptional leadership skills, and a commitment to delivering outstanding guest experiences.The ideal candidate...

Assistant Front Office Manager

2 months ago

Chicago, United States Radisson Blu Aqua Hotel, Chicago Full time

Stylish. Iconic. Entirely Radisson Blu. Join this award-winning team of Moment Makers as our next Assistant Front Office Manager.


Be a part of the rich culture of a luxury downtown property. Radisson Blu Aqua boasts 334 chic guest rooms and an impressive 8,000 square feet of fitness spa rooms and facilities. The first Radisson Blu in the United States is within walking distance from Millennium Park, the Magnificent Mile, and Navy Pier.


WHAT WE OFFER:

1st of the Month after 30 Days of Employment:

  • Full benefits package, including health, dental, vision, short & long term disability, auto insurance, and so much more
  • Employer paid Accident insurance and HSA contribution
  • 401(k) Retirement Plan

90 Days:

  • Paid Vacation and Sick Time
  • 8 Paid Holidays
  • Paid Bereavement

1 Year:

  • Paid Floating Holidays


Job Responsibilities:

  • Assists in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies.
  • Develops and implements strategies for front office, bell stand, parking, concierges, etc. that support achievement of the hotel’s goals
  • Monitors status regularly and adjusts strategies as appropriate
  • Manages the operation of the front office and related areas
  • Creates the first impression by supervising the door, bell stand, parking, concierge and front office areas
  • Develops and implements processes and procedures for assigned departments which support achievement of service and financial goals
  • Participates in the preparation of the annual budget; monitors achievement of budget and takes corrective steps as appropriate
  • Prepares and analyzes reports in order to develop an informative database for decision making and to communicate upcoming business throughout the hotel
  • Analyzes business forecasts and maximizes productivity by adjusting schedules accordingly
  • Ensures front desk handles billing and cash in accordance with hotel’s standards
  • Plans and coordinates hotel housing activities by working closely with Sales, Catering, Housekeeping and other departments
  • Ensures front office is in compliance with all hotel policy and procedures
  • Develops and implements strategies and practices which support employee engagement
  • Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
  • Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
  • Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
  • Takes active role in recruitment and selection of qualified candidates
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Drives employee engagement through the creation and implementation of departmental action plans
  • Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding
  • guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can service and teamwork
  • Communicates and reinforces the vision for customer service to all managers, supervisors and employees
  • Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
  • Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
  • Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
  • Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
  • Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest


Skills/Requirements:

  • Minimum one year in a supervisory or management front office position required
  • Previous management experience required
  • Able to collaborate effectively with other hotel employees and managers to ensure teamwork
  • High school diploma or GED required, bachelor degree preferred
  • Strong organizational skills, critical thinking skills, problem solver
  • Strong computer systems skills including; reservations and reporting systems
  • Strong Microsoft Office suite and reporting system skills
  • Must work well in stressful, high pressure situations
  • Must be able to accurately follow verbal and written instructions and communicate effectively
  • Works well independently or as part of a team
  • Strong attention to detail
  • Strong mathematical and organizational skills required
  • Commitment to exceptional guest service
  • Willing to work a flexible schedule including weekends and holidays
  • Adheres to the policies and procedures of the hotel