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Inside Sales Application Engineer

3 months ago

Exton, United States NETZSCH Pumps & Systems USA Full time

NETZSCH Pumps & Systems is a global specialist in complex fluid management, with our employees well-being and our customers' satisfaction as our top priorities. NETZSCH has been developing, producing and distributing positive displacement pumps worldwide for more than 70 years.

Job Description

NETZSCH Pumps USA is looking for a competent, mechanically-inclined individual to work as an Inside Sales Application Engineer, specifically supporting Industrial applications. The Application Engineer’s main responsibility is to prepare proposals based on a clearly defined set of requirements issued by an end-user, engineering firm and/or contractor, an OEM or an independent sales representative/distributor. In addition to that, the Application Engineer must also be able to enter the order and follow up throughout the manufacturing and shipping process.

Focusing on customer service, and offering NETZSCH pumps as the best solution for their needs, the Application Engineer will perform the following duties among others:

  • Prepare detailed quotations for pumps, parts, and systems based on technical and commercial specifications.
  • Communicate via phone and email with customers, representatives and direct accounts such as OEM’s.
  • Process orders into the system accurately and support the engineering and operations teams throughout the order entry and manufacturing processes.
  • Support the regional sales managers with the follow-up process on open quotations.
  • Occasionally travel with the Regional Sales Managers or attend trade shows.
  • Train and support the learning process of new hires.

Qualifications

Successful candidates will have a 2 year technical degree with 2 years previous experience as an application engineer in a similar mechanical field; or 4 year or higher technical degree; or equivalent combination of education and experience. Strong aptitude and/or previous experience in hydraulic engineering required. In addition, candidates should have:

  • The ability to read and interpret documents such as technical specifications, commercial terms, P&ID (Piping and Instrumentation Diagrams) safety rules, operating and maintenance instructions and procedure manuals.
  • The ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
  • A strong work ethic and be very detail oriented.
  • The ability to apply common sense understanding to carry out instructions and the ability to deal with problems.
  • A valid driver’s license and current passport or the ability to obtain passport upon hire.
  • The ability to work on-site in the Exton, PA our Houston, TX office with the potential to work a hybrid schedule after training.

Additional Information

NETZSCH offers a full benefits package to include medical, dental, vision (all beginning the 1st of the month on/after hire), life insurance, STD, LTD, 401k with Company match and profit sharing, tuition reimbursement, generous paid time off and bonus opportunity.

We are an Equal Opportunity Employer, including disability/vets.