Quality Supervisor

1 month ago

Sterling Heights, United States Reliance One, Inc. Full time

Job Requirements

  • Manage day to day quality control and quality inspection activities to the assigned area(s)
  • Will be required to directly supervise hourly and or SBU
  • Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
  • Empowered through independent judgment to commence or cease production operations based on quality safety and / or regulatory requirements
  • Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
  • Identify need for process improvements / procedures required
  • Document conditions found and identify opportunities for process improvement
  • Communicate results to quality and plant management
  • Plan, prioritize, set goals and manage multiple projects in a technical and business environment
  • Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
  • Provide expert technical leadership and directing cross functional teams in the application of quality initiatives
  • Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
  • Take over from PPR process after J1 (drive closure of open J1 issues and ensure plants comply with Quality / MQGR standards)
  • Develop and enhance PPR and audit checklists over time
  • Perform process audits based on internal and external quality indicators, leveraging standard checklists questions - audit the entire system a minimum of three times per year (3,679+ questions for 39+ processes)
  • Review critical processes and stations daily per VOC
  • Report monthly process conformity scorecard for the Plant
  • Review and Decision process standard deviations related to MQGR / Standards
  • Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
  • Assist in root cause, containment and corrective actions for all quality related issues
  • Achieve timely completion of containment corrective actions (Performance action notices) Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
  • Provide technical liaison support between Engineering, Quality, Production and Product Design departments
  • Embrace and execute standardization of best practices that ensure quality products
  • Document all non-conformance conditions found and identify and execute opportunities for process improvement
  • Demonstrate a working knowledge of vehicle audit items
  • Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
  • Supervise the auditing of new production vehicles to validate quality or identify quality concerns
  • Training and coaching of salary and bargaining unit employees, both direct and indirect
  • Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
  • Recommends and implements simple cost-effective error / mistake proofing strategies
  • Work with Engineering and Suppliers to resolve issues that are not plant controllable
  • Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
  • Serve as liaison between plants and engineering
  • Conduct training (development, implementation) for plant personnel on quality requirements
  • Recommend and implement new initiatives to improve plant processes
  • Analyze quality data from internal and external indicators to ensure calibration


Job Qualifications

  • Candidates must be able to work any shift
  • Bachelor's degree required
  • Two (2) years of experience as a Quality Supervisor required
  • Demonstrated planning / problem solving skills
  • Ability to work a flexible shift schedule
  • Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
  • Ability to analyze, synthesize and translate data into visual charts / graphs etc.
  • Flexibility to work on a rotating crew / shift schedule
  • Ability to work overtime as needed
  • Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities


  • Preferred Qualifications
  • Manufacturing / Assembly Plant experience
  • Lead Auditor Certifications and Practical experience
  • Supervisory experience of hourly personnel
  • Basic Knowledge of Statistics
  • Previous Leadership experience is a plus
  • Engineering degree or equivalent
  • 100% onsite position


Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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