Manager of Learning and Capacity Building

4 weeks ago


New York, United States Children's Aid Full time

Essential Duties:

  • Conduct site visits to assess, plan and implement staff trainings, model evidence – based practices, and provide resources as needed.
  • Work with senior level staff to create and document a learning and development model with the goal of informing the agency’s overall vision, approach and strategies for high quality, high impact youth and adolescent services.
  • Maintain and refine tracking systems, including entering participant and program level data into various databases and ensure that systems are up to date.
  • Conduct surveys of sites to help the Senior Deputy Director of Learning and Development assess learning and capacity building needs and to track and analyze trends.
  • Manage Learning Management Systems and communicate with vendors as needed.
  • Help drive internal and external understanding of the Youth Division’s vision and development opportunities in alignment with the agency’s goals.
  • Establish a connection and serve as a liaison between the Youth Division, DYCD, DOE and other city agencies in matters related to learning and development.
  • Manage communication and information about trainings and development from the Senior Deputy Director of Learning and Development; track and follow up on programs’ completion of trainings.
  • Take and synthesize meeting notes and facilitate action items and follow up.
  • Design visually compelling materials (fliers, presentations) to promote training opportunities.
  • Work closely with the National Center for Community Schools and other partnerships to ensure that best practices are integrated into both local and national work.
  • Help to establish a yearly divisional progress report.
  • Coordinate and help organize in-person trainings
  • Stay current and knowledgeable of trends in the non profit field around learning and development, capacity building and technologies used.
  • Other relevant duties as assigned by the Senior Deputy Director of Learning and Development.

Minimum Qualifications:

  • Bachelor’s Degree required, preferably in education, youth development, or a related field.

Key Competencies:

  • 2-3 years’ experience in community engagement, non-profit partnerships, or communications.
  • 2-3 years’ experience working in of school or community center settings
  • At least 1 year of experience with a Learning Management platform is a plus
  • Excellent computer skills: Microsoft Word, PowerPoint, Excel, on-line data management systems
  • Well versed in creating data centered presentations
  • Graphic design skills a plus
  • Strong presentation and group facilitation skills and otherwise strong interpersonal skills
  • Strong organizational and project management skills and the ability to manage multiple projects at a time
  • Creative approach to developing workshop tools, materials and resources including oral and written material, posters and slide decks
  • Adaptable to new systems and processes
  • Understanding of adult learning principles is a plus



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