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Platform Product Manager
3 months ago
Strong API and 3rd party integration experience and API testing experience
We're on the lookout for an experienced Platform Product Manager ready to take on a pivotal role in overseeing the development and improvement of our platform. In this position, you'll be at the forefront of emphasizing big-picture thinking, technical expertise, stakeholder management, and impact measurement. Your main focus will be collaborating across product teams, with third-party partners, and closely with internal stakeholders, you'll identify platform capabilities that enable all our teams to move faster.
- Big-Picture Thinking: Define priorities for scalability and long-term strategic vision to ensure alignment with the company's overarching objectives and growth trajectory.
- Technical Expertise: Demonstrate a deep understanding of technical concepts, including APIs, to effectively oversee the development of highly technical platform products.
- Data Mapping and Integration: Design and implement data mapping and integration solutions for our platform, ensuring interoperability with multiple products such as Shopify, HubSpot, and legacy supplier systems.
- Collaboration Across Product Teams and 3rd Party Partners: Collaborate closely with internal stakeholders across product lines and third-party partners to identify platform capabilities enabling seamless collaboration and integration across all teams.
- Measurement of Impact: Establish metrics and feedback loops to quantify the impact of platform initiatives. Utilize internal feedback and usability testing to measure efficiency and time-to-market improvements for teams utilizing platform services.
- Release Management: Coordinate with engineering and release management teams to plan and execute product releases, ensuring timely delivery and smooth deployment essential for the seamless operation of our platform.
- Requirements Gathering: Collaborate with internal stakeholders and partners to gather requirements, define user stories, and ensure a clear understanding of product objectives.
- Roadmap Planning: Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on strategic goals and input from stakeholders.
- Documentation: Document key discussion points, outcomes, and action items from meetings with internal stakeholders, ensuring clear and transparent communication throughout the project lifecycle.
QUALIFICATIONS
- Education: Bachelor’s degree in engineering, computer science, or a related field.
- Experience: 5 to 8 years of hands-on experience as a platform product management, demonstrating a proven track record of driving results in a fast-paced environment.
- Technical Skills: Expertise in APIs, infrastructure, service architecture, and scaling are essential. Proficiency in developing flow diagrams using tools such as Lucid chart & other development management tools.
- Stakeholder Management: Possess excellent collaboration skills with the ability to effectively work across cross-functional teams. Experience in managing stakeholder relationships and ensuring alignment with business objectives.
- Measurement and Analytics: Experience in establishing and tracking key performance indicators (KPIs) for platform products. Proficiency in utilizing analytics tools to measure and analyze the impact of platform initiatives.
Agile Environment: Demonstrated experience working in an Agile development environment, with a strong understanding of Agile principles and methodologies. Ability to adapt and thrive in a dynamic and iterative work environment
SKILLS AND ATTRIBUTES
- Tactical Execution: Translate strategic objectives into actionable plans and efficiently execute tactical decisions to achieve business goals.
- Organizational Skills and Attention to Detail: Meticulously manage tasks, coordinate resources, and oversee timelines to maintain accuracy and efficiency throughout projects.
- Problem-Solving: Proficiently use frameworks like the 5 Whys to identify root causes and develop effective solutions throughout the product lifecycle.
- Prioritization: Skillfully prioritize tasks based on impact and feasibility, enabling quick and iterative value delivery.
- Effective Communication: Clearly communicate product vision, progress, and plans with stakeholders to prevent misunderstandings and facilitate product development.
- Technical Competence: Understand product technology for detailed comprehension, roadmap outlining, and meeting technical requirements.
- Agile and Scrum Methodologies: Proficiency in embracing change, adapting to feedback, and delivering value quickly through collaborative teamwork and iterative processes.
