Director of Operations

4 weeks ago

Los Angeles, United States Crypto.com Full time

Crypto.com Inc. looks forward to having you join us

Crypto.com Background :

Crypto.com is a global cryptocurrency financial services platform founded in 2016

and headquartered in Singapore. The company offers a wide range of cryptocurrency

products and services aimed at driving the popularity and adoption of

cryptocurrencies globally.

Below is an overview of Crypto.com:

Company Overview：

Crypto.com is dedicated to providing users with one-stop cryptocurrency solutions

covering a wide range of areas such as trading, payments, wealth management and

lending. Its main products include cryptocurrency exchanges, mobile apps, Visa

cryptocurrency cards, pledge and interest earning services, and unmanaged wallets.

Key Services：

Cryptocurrency Exchange:

Users can trade a wide range of cryptocurrencies on the platform, enjoy low fees

and get more benefits by pledging the platform's token CRO.

Crypto.com Visa Card:

Money Management Service: users can earn interest by pledging CROs or other

cryptocurrencies and enjoy other benefits from the platform.

Crypto.com Payments: a solution that allows merchants to accept cryptocurrency

payments, and users are rewarded with cash back on purchases.Company Vision：

Crypto.com's vision is to popularize cryptocurrency in every wallet and help more

people use cryptocurrency easily and securely. By offering a diverse range of

financial products and services, Crypto.com is working to become the world's leading

cryptocurrency platform.

Position:Director of Operations

Location: LA.US

The job description for the Director of Operations at Crypto.com is listed below:

Develop Operational Strategy:

 Formulate and implement operational plans based on the company’s overall strategic

goals to optimize efficiency and productivity.

 Set short-term and long-term operational objectives, ensuring alignment with the

company’s vision.

Oversee Daily Operations:

 Supervise and manage the company's day-to-day operations, including production,

supply chain management, quality control, logistics, and customer service.

 Ensure smooth operation across all facets of the business and resolve any operational

issues.

Team Management:

 Lead and manage the operations team, set team goals, and provide guidance and

support.

 Train and develop team members to enhance their overall performance and efficiency.

Resource Management:

 Optimize the allocation and utilization of resources, ensuring effective use of manpower,

materials, and finances.

 Manage and control the operational budget, keeping costs within budget while

enhancing profitability.

Process Improvement and Innovation:

 Identify and analyze inefficiencies in existing operational processes and propose

improvements. Drive technological and process innovations to increase production efficiency and

product quality.

Cross-Departmental Collaboration:

 Work closely with other departments (e.g., sales, marketing, finance, HR) to ensure

coordinated operations across the company.

 Assist other senior management in developing and implementing company-wide policies

and plans.

Monitoring and Reporting:

 Monitor operational performance and use data analysis to evaluate efficiency and

cost-effectiveness.

 Regularly report operational status and progress to senior management and provide

recommendations for improvement.

Risk Management:

 Identify and assess potential risks in operations and develop appropriate mitigation

strategies.

 Ensure compliance with regulations and industry standards.

Experience/Qualifications:

Educational Background:

 Typically requires a bachelor’s or master’s degree in business management, engineering,

operations management, or a related field.

 An MBA (Master of Business Administration) is often preferred.

Work Experience:

 Generally requires 8-10 years of experience in operations management or a related field,

with at least 3-5 years in a management role.

 Experience in the same or a similar industry is an advantage.

Leadership Skills:

 Strong leadership and team management skills, with the ability to motivate and lead

teams to achieve company goals.

 Excellent communication and interpersonal skills, capable of effectively interacting with

employees, customers, and suppliers at all levels.Strategic Thinking and Analytical Skills:

 Ability to take a holistic view, formulate, and implement effective operational strategies.

 Strong data analysis skills, enabling informed decision-making based on data.

Problem-Solving Ability:

 Capable of quickly identifying and resolving various operational issues, with the ability to

handle unexpected situations.

 Familiarity with risk management and compliance requirements.

Technical Knowledge:

 Understanding of software and tools related to operations management, such as ERP

systems and supply chain management systems.

 Awareness of the latest technological trends in modern manufacturing or services

industries.

Cost Management and Budget Control:

 Strong cost management skills, with the ability to optimize operational costs within

budget constraints.

 Experience in budget preparation and financial analysis.

Innovation Capability:

 Possess a spirit of innovation, driving the company’s improvements and innovations in

processes, technology, and services.

 Forward-thinking, with the ability to anticipate industry trends and changes, and adjust

accordingly.

Expected Annual Base Salary Range:

$270,000 to $350,000 Actual base salary will be determined based on a variety of factors

including an individual's experience, skills, qualifications, and location. For positions outside

the U.S., please disregard the posted salary range as these positions will be treated as

separate compensation based on local market comparables.

Additional Compensation: Base salary does not include other forms of compensation or

benefits associated with the position filled.

Crypto.com is committed to providing equal employment opportunities to all

employees and applicants for employment without regard to race, color, creed, religion,

sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership

status, sexual orientation, gender identity or expression, disability, genetic predisposition,

veteran or military status, status as a victim of domestic violence, sexual offenses orstalking, or any other category consistent with applicable federal , state and local laws

consistent with the category or status. This policy applies to all terms and conditions of

employment, including, but not limited to, hiring, placement, promotion, termination,

transfer, leave, compensation and training. All Crypto.com employees, including but

  • not limited to .

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