Help Desk Support Specialist

3 weeks ago


New York, United States Eclaro Full time

Our client a fortune 500 company has an interesting Full time on-site opportunity for you as an Help Desk Support Specialist.


Visa: Only US Citizen or Green Card (MUST BE LOCAL)

Location: NYC

On site 5 days a week: hours are roughly 7 – 4 (Must be local)

Salary $80K to $100K depending on experience.


Looking at 4-6 years of experience.

Must have:

  • Basic networking (understand the purpose of the network hardware)
  • Windows AD environment (AD, DNS, DHCP, Group Policies, joining machines to a domain)
  • Windows Desktop support (Win 10 and 11 – anything else is not relevant)
  • Windows Package Mgmt. Understand how the software works and can be deployed (MSI’s, etc..) and Windows Updates
  • Understanding of Windows Licensing (or mainly Office)
  • Basic understanding of Linux admin


Role:

  • I want to find someone who wants a career out of this, not a job hopper.
  • Very proficient in in windows package management, updates/support.
  • You'll be responsible for designing, implementing, and maintaining efficient package management systems on Windows platforms.
  • Your primary duties will include developing automation scripts, configuring and deploying software packages, and ensuring seamless integration with existing infrastructure.
  • The ideal candidate will have a strong background in Windows operating systems, expertise in package management tools such as Chocolatey and Windows Package Manager (winget), and proficiency in scripting languages like PowerShell.
  • Additionally, you'll collaborate closely with cross-functional teams to streamline deployment processes and optimize software distribution workflows.
  • Understanding of basic networking.
  • Some knowledge of financial apps (BBG) and the criticality.
  • Team player but also a self learner and self manager.


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