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User Experience Researcher
2 months ago
Job Summary:
We are seeking an experienced and highly motivated Senior UX Researcher to join our dynamic UX team. The ideal candidate will have a strong background in user research methodologies and a proven track record of translating research insights into actionable design recommendations. As a Senior UX Researcher, you will lead research initiatives, mentor junior researchers, and collaborate closely with designers, product managers, and developers to create user-centered products that meet both user needs and business goals.
Key Responsibilities:
- Lead and execute comprehensive user research studies, including contextual inquiries, user interviews, usability testing, and surveys.
- Develop and maintain user personas, user journey maps, and other research artifacts to inform design decisions.
- Analyze and synthesize qualitative and quantitative data to generate insights and recommendations.
- Collaborate with cross-functional teams to integrate user research findings into the design and development process.
- Advocate for the user throughout the product development lifecycle, ensuring a user-centered approach to design.
- Mentor and provide guidance to junior researchers, fostering a culture of continuous learning and improvement.
- Stay current with industry trends, best practices, and emerging technologies in UX research.
- Present research findings and recommendations to stakeholders at all levels of the organization.
- Develop and refine research processes and methodologies to ensure high-quality and impactful research outcomes.
Required Qualifications and Skills:
- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
- 5+ years of experience in UX research, with a strong portfolio showcasing your research process and impact on design.
- Strong analytical skills and the ability to translate complex data into clear and actionable insights.
- Excellent communication and presentation skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong problem-solving skills and a keen attention to detail.
- Experience working in an Agile/Scrum environment is a plus.
Preferred Qualifications:
- Experience with at least one of the following tools: UserTesting, Lookback, Optimal Workshop, or Hotjar for user research and testing.
- Experience with at least one of the following tools: Sketch, Figma, Adobe XD, InVision, or Axure RP for creating research-driven design prototypes.
- Experience with at least one of the following tools: Crazy Egg, Google Analytics, or FullStory for usability testing and analytics.
- Experience with at least one of the following tools: Miro, Notion, or Balsamiq for collaboration and planning.
- Experience with at least one of the following tools: Zeplin, Abstract, or Marvel for collaboration and handoff, ensuring research insights are effectively communicated to the design and development teams.
- Experience with accessibility standards and inclusive design practices.
- Familiarity with data visualization tools and techniques.
- Knowledge of advanced statistical analysis methods.
- Experience leading research projects for large-scale, complex systems.
Compensation and Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Generous paid time off and holidays.
- Professional development opportunities.
- Flexible working hours and remote work options.
- Collaborative and inclusive company culture.