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User Experience Researcher
3 months ago
The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. That is, we collaborate with our clients to solve their most pressing challenges - together.
We are problem solvers dedicated to your success, combining Fortune 500 experience with small business responsiveness. We have established a reputation with our clients as a forward-thinking consulting firm with demonstrated success in implementing solutions that lead to meaningful results. Our world-class consultants unite people to work collaboratively to achieve project goals and make vision a reality.
What you will be supporting:
DRT will engage local health centers to support their data modernization efforts and advancing the outcomes of their patients while ensuring culturally appropriate approaches that respect local values and data sovereignty.
What are we looking for?
The User Experience Researcher works directly with public health analysts, project coordinators, legal experts, and technologists to design, develop, deploy, and maintain user interfaces. The Researcher will identify audiences of public health data collection and transmission systems. The Researcher will conduct research on culturally appropriate and industry best practices for those user profiles. The Researcher will define requirements per user community, test interfaces from the perspective of the user, and make recommendations for enhanced user experiences.
Fun stuff you will do on the job:
• Defines and designs customized user experiences/user interfaces
• Develops and manages a schedule to meet requirement deliverables
• Creates wireframes, designs, flow diagrams, storyboards, and sitemaps
• Produces and presents demonstrations to business owners to collect feedback
• • Supports requirements elicitation and provides feedback to optimize requirements to align to UI/UX best practices; works with business owners and analysts to create, revise, and approve user stories
• Tests, troubleshoots, and resolves issues for UI elements within larger systems
• Conducts research and analysis to prepare recommendations on product design
• Completes tasks on time with minimal supervision but supports collaboration across teams
This is you:
• At least four years of experience in user experience roles
• Experience with Section 508-compliance requirements
• Experience in human-centered design concepts and practices
• Experience with mobile-first/responsive, dynamic, and scalable web applications
• Experience with Visio, HTML, and CSS
You will wow us even more if you have these skills:
• Tribal community involvement experience
• Public health project experience
Education & Training:
• Bachelor’s degree in communications, marketing, public health, or related field
DRT’s culture is reflective of our core values:
- Professionalism: Be a leader and someone your customers and colleagues can count on by taking ownership and accountability for your work. Demonstrate a solution-oriented mindset and bias for action. Show empathy, dignity, and respect for each other. Be "high minded", maintain a calm demeanor when dealing with ambiguity or adversity and stay out of the fray (i.e., avoid drama).
- Quality: Do things right and do the right thing. Pursue excellence in your work by delivering quality services and products that provide high value and return on investment (ROI).
- Teamwork: Work with each other, the customer, and DRT. Demonstrate flexibility, a positive attitude and willingness to work collaboratively to help others and share information.
- Customer Mission Focused: Commit to customer success and strive to exceed expectations by understanding the mission, executing the customer's vision, and solving challenges to drive results and achieve mission goals. Build meaningful customer relationships by asking thoughtful questions, listening, and operating transparently.
- Growth Mindedness: Commit to company, team, and personal growth. Embrace an entrepreneurial spirit by actively seeking opportunities to support new customer projects and/or solve problems. Actively work to improve your skills, learn to be comfortable with ambiguity, and be resourceful and willing to figure things out and add value.
Currently due to the remote working status of the federal government, most DRT employees are teleworking from home and leveraging video conferencing along with other virtual productivity tools. Under normal circumstances, most of our positions are required to report onsite. However, DRT has not yet determined when employees will be required to return to their onsite workspaces. Please be aware that at the time a date is determined to return to the worksite, the requirement of this position may be to report in person to the work location.
DRT Strategies, Inc. (DRT) celebrates diversity and is proud to provide Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, or protected veteran status. In addition to federal law requirements, DRT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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