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Event Planner

4 months ago

Naples, United States Gulf Bay Group of Companies Full time

BASIC SUMMARY:

The Events Coordinator at Fiddler's Creek plays a pivotal role in direct e-commerce and member communication throughout the club. This individual is responsible for planning, promoting, and directing all Club and Spa membership activity programs to ensure customer satisfaction while upholding the image of world-class facilities and meeting financial goals. Leadership, professionalism, and excellent communication skills are essential for success in this role.


POSITION RESPONSIBILITIES:

  • Create and approve flyers to advertise events and activities around the Club and Spa.
  • Create and maintain vendor relationships.
  • Create and publish content on company social media outlets.
  • Plan, promote and generate participation for all Club and Spa events, group tours and classes.
  • Produce and maintain content for all club member websites - C&S, Tarpon & Golf.
  • Maintain and update the Sports TV events video.
  • Maintain and upload videos to Fiddler’s Creek YouTube page.
  • Maintain and upload photos to Flickr account for C&S, Tennis, Tarpon and Golf
  • Decorate the facility, restaurant(s) or event room(s) for events and activities.
  • Assist in all areas of Club Operations as required.
  • Assist other operations with special projects.
  • Communicate and demonstrate company Hospitality Values to guests and staff always.
  • Create and supervise BEO Development oversee all administrative and operational aspects of preparing BEO for each individual event.
  •  Attend weekly BEO meetings. 


EDUCATION/EXPERIENCE/OTHER REQUIREMENTS:

  • Any combination of education, training or experience that provides the required knowledge, skills, and abilities. 
  • College degree in related field of study.
  • Public relations, marketing, and customer service skills.
  • Proficient in Microsoft Suite (Word, Photoshop, Excel, Publisher) and general HTML website knowledge.
  • CPR/AED certification required.
  • Effectively work in a team.
  • Perform in a fast-paced environment.
  • Achieve positive guest relations and maximize guest satisfaction.
  • Executed tasks and goals without constant direct supervision
  • Communicate effectively in English, both verbally and in writing.
  • High level of confidentiality, professionalism, and energy.
  • Demonstrate strong organizational skills.
  • Provide excellent customer service skills.
  • Work a flexible schedule including, weekends, holidays, and fluctuating days off.
  • Schedule vacations during the off-season months.


PHYSICAL DEMANDS/ABILITY TO:

  • Grasp, lift, carry or transport up to 50 lbs.
  • Push/pull material weighing up to 100 lbs.
  • Reach with hands and arms, bend stoop, kneel, crouch or crawl.
  • Stand and walk for the duration of scheduled shift. 
  • Perform duties of the job while exposed to sun and hot weather conditions for prolonged periods.
  • Determine accuracy, neatness and thoroughness of the work assigned through visual acuity.
  • Express and exchange ideas by means of the spoken word accurately, loudly, and quickly.
  • Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
  • Withstand a moderate noise level.