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Facilities Soft Services Manager

4 months ago

Waltham, United States GForce Life Sciences Full time

Internal Title: Project Analyst Sr. - Soft Services

Duration: 11-month contract

Hybrid - Waltham, MA


Responsibilities:

• Key player in the development and enhancement of soft services and consolidation center.

• Translate specific business and end user needs into actionable plans.

• Define the scope and objectives of various services and projects.

• Develop innovative service offerings based on market trends and end user needs.

• Support the entire life-cycle of a project, including creating and maintaining project plans and establishing timelines.

• Ensure successful implementation of soft services programs by working with cross-functional teams and service providers.

• Monitor project progress, identify and mitigate potential risks.

• Conduct regular meetings with stakeholders for updates and feedback.

• Evaluate program performance and drive continuous improvement.

• Develop and write standard operating procedures (SOPs), preventive maintenance (PM) schedules, and training programs.


Qualifications:

• Experience of using business analysis tools/techniques to design and deliver business change

• Strong engagement, communication and facilitation skills, including presentation and influencing skills

• Experience of working in a regulated environment

• Experience of working with third party suppliers/vendors

• Evidence of excellent communication skills and building excellent relationships internally and externally Business acumen