Information Technology Field Technician

4 weeks ago


White Plains, United States Synergis Full time

IT Field Technician

Healthcare Clinic Client

Hudson Valley area


*Up to 90% Travel in the Hudson Valley area with use of personal vehicle



As the IT Field Service Technician on customer's IT team, you will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our customer locations in your market and assisting other technicians in other markets across the USA. This will include hardware and software troubleshooting, network and systems operations and telecommunications.


In addition to delivering IT Support services, technician will be responsible for preparatory work and implementation of projects and new site rollouts including meeting vendors, site visits, installing equipment and testing/turn up through to first day support.


This will be a challenging position working in a fast paced and sometimes stressful environment with a focus around agile and rapid deployment. Technicians will be expected to sometimes work nights and weekends and manage multiple competing tasks. Travel within the market will be required and occasional travel to other markets as needed.


JOB REQUIREMENTS


Education


  • High School Diploma or Equivalent required
  • Associates preferred
  • Computer / Network Certifications preferred


Work Experience

  • 3 years Field Service Technician required
  • 3-5 preferred


Licenses /Certifications

  • Valid US Drivers License with Insurable Driving Record required - Reliable Transportation
  • CompTIA A+ preferred
  • CompTIA NET+ preferred


Additional Knowledge, Skills and Abilities Required


  • Proven work experience as a field service technician.
  • Ability to travel and work according to a changing schedule.
  • Excellent time management skills.
  • Ability to problem-solve, troubleshoot, and repair equipment
  • Exceptional Customer Service and Training skillset


Additional Knowledge, Skills, and Abilities Preferred


  • In depth knowledge and experience with server and desktop operating systems such as Windows Server 2016, Windows 10, and Mac OS
  • Thorough knowledge of network, host and application technologies, particularly in a healthcare environment.
  • Familiarity and experience with Healthcare regulatory compliance and reporting bodies (HIPAA, PCI, etc.)
  • Understanding of Information Technology Service Management (ITSM) concepts


ESSENTIAL FUNCTIONS


  • Professionally represent IT to the market using a Single Point of Contact mindset.
  • Provide service and customer support via Phone, Chat, Email and In-Person field visits.
  • Troubleshoot technology problems reported by users.
  • Implement and support servers, VMs, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches.
  • Build relationships and trust with Peers, Market Leadership, Leads, and Staff
  • Cooperate with technical teams and share information across the organization
  • Assume responsibility for customer satisfaction assuring excellent relations
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Perform all on-site activities related to installation, repair, maintenance, and decommissioning
  • Clear and effective written/verbal communications skills, with an emphasis on tracking and documenting details in applicable systems.
  • Manage a dynamic workload with competing priorities.
  • Adapt to a constantly changing environment; flexibility to work extended hours and weekends if needed, occasional travel required.
  • Operate vehicle in a safe manner
  • Proficiency in the Microsoft Office suite (Excel, Word, Outlook, Teams and PowerPoint)
  • Knowledge of hand tools and proper usage, including a digital multimeters and network testers
  • Provide feedback and leadership to team members to lead them effectively and help grow them for greater responsibilities.


Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at www.synergishr.com.


The hourly pay rate range for this position is $25-$42/hour (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

For immediate consideration, please forward your resume to mgreen@synergis.com

If you require assistance or an accommodation in the application or employment process, please contact us at mgreen@synergish.com



  • White Plains, United States Synergis Full time

    IT Field TechnicianHealthcare Clinic ClientHudson Valley area*Up to 90% Travel in the Hudson Valley area with use of personal vehicleAs the IT Field Service Technician on customer's IT team, you will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our customer locations in your market...


  • White Plains, United States Synergis Full time

    IT Field TechnicianHealthcare Clinic ClientNYC Metro Area*Up to 90% travel in personal vehicle with mileage reimbursedAs the IT Field Service Technician on customer's IT team, you will be tasked to deliver exceptional customer service while being responsible for the implementation and support at each of our customer locations in your market and assisting...


  • White Plains, New York, United States LWS (Lighthouse Worldwide Solutions) Full time

    Position Overview:We are seeking an experienced IT Manager to oversee our organization's technology infrastructure and operations. This role is essential for ensuring the effective and secure functioning of all IT systems and services.Key Responsibilities:IT Operations Management: Supervise daily IT department activities, including hardware, software,...


  • White Plains, New York, United States LWS (Lighthouse Worldwide Solutions) Full time

    Position Overview:We are seeking an experienced IT Manager to oversee our technological operations. This role is pivotal in ensuring that our IT infrastructure aligns with the strategic goals of Lighthouse Worldwide Solutions.Key Responsibilities:IT Operations Management: Supervise daily IT activities, ensuring optimal performance and security of all...

  • Field Technician

    1 month ago


    White Plains, United States Southern Cross Full time

    Job DescriptionJob Description***If you have entry-level experience in a hands-on technical trade OR you've completed a technical training program, please apply today! We're looking to train the right individuals for a successful career as a Field Technician (Gas Meters).*** What You Will Do:Southern Cross has immediate openings for Entry-Level Gas...


  • White Plains, New York, United States Active Air Cooling & Heating Inc Full time

    Job OverviewPosition SummaryActive Air Cooling & Heating Inc. is a leading HVAC service provider seeking skilled Field Service Technicians to enhance our dedicated service team. The ideal candidate will be capable of working independently, utilizing a company vehicle to service various locations.Key ResponsibilitiesPerform maintenance and repairs on a wide...

  • Technology Auditor

    2 weeks ago


    White Plains, New York, United States New York Power Authority Full time

    Position OverviewAs a Technology Auditor, you will conduct independent evaluations and assessments to support the organization in achieving its strategic goals. This role emphasizes a systematic and disciplined approach to enhance the effectiveness of governance, risk management, and internal controls within the New York Power Authority. Key...

  • Information Systems

    2 days ago


    White Lake, United States City of Hollister Full time

    The City of Hollister is currently running a recruitment to fill an upcoming Information Systems & Technology Director vacancy. This is an open recruitment. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies...


  • White Plains, New York, United States CrossMed Allied Full time

    Job SummaryCrossMed Allied is seeking a skilled Radiology Technician to join our team. As a Radiology Technician, you will be responsible for providing high-quality patient care and assisting with medical imaging procedures.Key ResponsibilitiesAssist physicians and other healthcare professionals with medical imaging proceduresOperate and maintain medical...

  • Technology Auditor

    2 weeks ago


    White Plains, New York, United States New York Power Authority Full time

    Overview The New York Power Authority is seeking a dedicated professional to conduct thorough audits, assessments, and advisory services aimed at enhancing the organization's operational effectiveness. This role involves a systematic approach to evaluate and refine NYPA's governance, risk management, and internal control frameworks. The audits will focus on...


  • West Plains, Missouri, United States FCC Behavioral Health Full time

    Position Overview for IT SpecialistThe Information Technology (IT) Specialist plays a crucial role as the primary liaison for users engaging with computing services offered by the IT Department, ensuring effective problem identification and resolution.Required Qualifications:Entry Level:High School Diploma or equivalent is mandatory.Competent in desktop...

  • Technology Auditor

    2 weeks ago


    White Plains, New York, United States New York Power Authority Full time

    Overview The New York Power Authority seeks a dedicated professional to conduct independent audits and assessments aimed at enhancing the organization's objectives. This role involves a systematic approach to evaluate and bolster the effectiveness of governance, risk management, and internal controls. The audits will provide reasonable assurance regarding...


  • White Plains, New York, United States Freud Full time

    Job OverviewJoin a Leading Team in the Industry!Freud Tools is recognized for delivering Top-Quality and Innovative cutting tool and power tool accessory solutions tailored for professional users. Our commitment to innovation drives us to enhance the market with cutting-edge technology that boosts performance and efficiency, ultimately saving our users...


  • White Plains, United States Hancock Claims Consultants Technicians Full time

    Job DescriptionJob DescriptionCLIMB to New Heights…And live the American Dream. Become part of something bigger by contracting with the nation’s top provider of roof and property inspection services working with insurance carriers and adjusters in your area. This is an independent contractor position.We are seeking professional inspectors to join our...

  • Field Roof Inspector

    1 month ago


    White Plains, United States Hancock Claims Consultants Technicians Full time

    Job DescriptionJob DescriptionCLIMB to New Heights…And live the American Dream. Become part of something bigger by contracting with the nation’s top provider of roof and property inspection services working with insurance carriers and adjusters in your area. This is an independent contractor position.We are seeking professional inspectors to join our...

  • Gas Meter Technician

    2 weeks ago


    White Plains, New York, United States Southern Cross Full time

    Job Overview***We are seeking individuals with foundational experience in technical trades or those who have completed relevant training programs. If you are eager to learn and grow in a rewarding role as a Field Technician (Gas Meters), we encourage you to consider this opportunity.*** Key Responsibilities:Southern Cross is actively looking for Entry-Level...


  • White Plains, New York, United States Safe Flight Instrument Full time

    Job OverviewCompany Overview:Safe Flight Instrument is a prominent name in the field of aviation safety and performance systems, established in 1946. The organization has been at the forefront of innovations such as Stall Warning and Angle of Attack systems, Automatic Throttle Systems, and Wind Shear Warning technologies. With installations on a significant...

  • Gas Meter Technician

    2 weeks ago


    White Plains, New York, United States Southern Cross Full time

    Job Overview***We are seeking individuals with a background in technical trades or those who have completed relevant training programs to consider a rewarding career as a Field Technician specializing in Gas Meters.*** Position Responsibilities:Southern Cross is currently looking for dedicated individuals to fill the role of Entry-Level Gas Field...


  • White Plains, New York, United States Phaxis - Technology Full time

    About This RoleThe Pay Rate: $35 to $40 per hour.This is a long-term contract opportunity for an experienced IT Support / Desktop Support Specialist.The ideal candidate will possess: A strong background in providing IT Desktop Support with expertise in Windows. Familiarity with Active Directory Group Policy Desktops infrastructure mobile devices...


  • White Plains, United States Gotham Technology Group Full time

    Job Title: Sr. Solution Architect- Cloud Transformation, Application, and Data (Sr. Director)Location: Hybrid in White Plains, New YorkDuration: PermanentSalary: 230-260k base + bonusOur consumer goods client is looking for a Sr. Solution Architect dedicated to innovation and operational excellence. They are executing a high-stakes ERP implementation...