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Information Technology Manager

2 months ago

White Plains, New York, United States LWS (Lighthouse Worldwide Solutions) Full time

Position Overview:

We are seeking an experienced IT Manager to oversee our organization's technology infrastructure and operations. This role is essential for ensuring the effective and secure functioning of all IT systems and services.

Key Responsibilities:

  • IT Operations Management: Supervise daily IT department activities, including hardware, software, networks, and systems administration.
  • Strategic Planning: Formulate and execute IT strategies that align with organizational objectives and identify areas for technological enhancement.
  • Budgeting and Resource Management: Assist in planning and managing the IT budget while ensuring optimal resource utilization.
  • Team Leadership: Mentor and lead a team of IT professionals, focusing on hiring, training, and performance evaluation.
  • Security and Compliance: Safeguard IT systems and data, ensuring adherence to relevant regulations and standards.
  • Technology Evaluation: Assess and recommend new technologies, overseeing their implementation as necessary.
  • Troubleshooting and Support: Provide high-level technical support, addressing IT issues promptly.
  • Vendor Management: Manage vendor relationships, ensuring service agreements are met and evaluating vendor performance.
  • Disaster Recovery Planning: Develop and maintain disaster recovery and business continuity plans.
  • Stakeholder Communication: Relay IT updates and initiatives to stakeholders, collaborating with other departments to meet their technological needs.
  • Continuous Improvement: Identify and implement process enhancements within the IT department.
  • Documentation and Reporting: Maintain comprehensive records of IT systems and generate performance reports for management.

Required Skills and Qualifications:

  • Exceptional verbal and written communication abilities.
  • Strong interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite and related software.
  • Excellent organizational skills with a keen attention to detail.
  • Robust technical knowledge of IT systems and infrastructure.
  • Proven leadership and team collaboration skills.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Experience in IT management with a minimum of 5 years in a similar role.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Company Overview:

Lighthouse Worldwide Solutions, established in 1982, is a premier provider of real-time contamination monitoring systems and airborne particle counters. Our comprehensive range of solutions is utilized across various industries, including semiconductor, pharmaceutical, biotechnology, and aerospace.