Director of Student Enrollment Management
4 weeks ago
Overview
The Director of Student Services is responsible for creating, coordinating, implementing recruitment and retention, student engagement and supporting strategies in alignment with the organization’s strategic plan. The Director manages the day-to-day operations of the recruitment and student support team(s), coordinates the integrated approach to student support by working with the Academic Unit, and is accountable for meeting established targets for enrollment growth. Oversees all outreach to businesses, community organizations, government agencies and other partners. Performs related duties as required.
The position reports to the CEO. Occasionally, this senior executive position may serve as the CEO’s designee as well as that of other unit-level directors. The position regularly prepares and presents formal reports of the Unit’s performance to the Board of Directors. The position requires a commitment to continuous learning, and participation in internal and external professional development activities.
Duties and Responsibilities
Strategic Enrollment Management
• Coordinates comprehensive enrollment management planning, including but not limited to:
o Monitoring of students through the recruitment (prospect-to-application) and retention (enrollee-to-completion) funnels, including New Student Orientation; assigning recruitment areas and/or targeting market segments
o Analyzing/reviewing enrollment, attendance, program completion, and student needs data and trends
o Determining multi-year enrollment and attendance goals to achieve the academic, financial and program objectives, and monitoring unit key performance indicators.
o Designing, developing, and implementing student-centered strategies to enhance student retention and attendance.
o Composing and executing the Unit’s annual strategic action plan; and participates in developing
and updating the organization-wide integrated strategic business plan.
• Oversees the scheduling of internal recruitment, extra-curricular student engagement events and attendance to external recruitment events, including assigning personnel.
Marketing and Community Relations
• Develops marketing plan by collaborating with other Units and external marketing consultants on strategic organization-wide and enrollment-driven marketing efforts, and the design and execution of enrollment and community engagement collateral; including engagement through the Organization’s website and social media sites with an emphasis on increasing traffic to improve branding and student recruitment efforts.
• Leads efforts to develop and execute outreach plans to key stakeholders; builds and maintains relationships with employers, community organizations and government agencies particularly those matched to student needs.
School Environment and Culture
• Works in conjunction with other Units, to determine the criteria for establishing and maintaining a positive staff-student interaction (in person and via technology) and physical environment (example, signage, displays, décor).
Performance Management
• Conducts performance reviews of Unit staff and teams, including reviews/audits of student files; and oversees ongoing staff professional development.
• Prioritizes and directs the Unit’s work efforts; fosters collaboration by providing coaching, ongoing feedback, and constructive criticism.
• With the aid of the Operations Unit, determines the Unit’s human capital needs, participates in interviews, and makes recommendations for hires and promotions.
Administration and Leadership
• Supervises all enrollment management, student support and staff members/teams.
• Conducts assessments of all Unit processes and technologies, by implementing targeted improvements.
• Works with the Academic Unit on student engagement and support issues.
• In collaboration with the CEO, develops and manages the Unit’s budget for
enrollment management and student support/engagement.
• In conjunction with the Operation Unit, plans, budgets, and manages productive relationships with third-party vendors of recruitment services, marketing and advertising, and technologies.
• Generates data and performance reports for internal and external audiences.
• Develops, communicates, and manages Unit-level and assigned organization-wide policies.
Training and Presentations
• Develops and delivers presentations on trends and issues related to enrollment management and student support/engagement for staff meetings and internal professional development activities.
• Hosts networking and community events on behalf of the Organization.
• Represents the Organization as an ambassador and subject matter expert, and takes part in external meetings, conferences, etc. as guest speaker or trainer.
Qualifications
• 8 years of experience in program development and experience managing multiple members of staff and programs.
• Bachelor’s degree from an accredited college or university in education or related fields. Master’s degree preferred.
• Professional certifications, licenses, memberships or other credentials are ideal and a plus, but not required.
-
Director of Student Support
2 days ago
Washington, United States Community College Preparatory Academy Public Charter Schools Full timeJob title- Director of Student Support Services_ Reports to- Chief Academic Officer_ Salary- $90,000 - $105,000 annually_ About Us Welcome to the Community College Preparatory Academy, the first adult charter school in our region dedicated to the lifelong learning of under-accredited adults and the chronically unemployed. Our mission is to serve adult...
-
Manager, Student Engagement
2 weeks ago
Washington, United States Certified Financial Planner Board of Standards, Inc. Full timeUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that supports and enhances student enrollment and experience in the financial planning and...
-
Manager, Student Engagement
4 weeks ago
Washington, United States CFP BD OF STANDARD CTR FOR FINANCIAL PLANNING Full timeJob DescriptionJob DescriptionUnder limited supervision the Manager of Student Engagement serves as the CFP Board champion to drive great outcomes for current and prospective college and university students pursuing financial planning careers. This position will oversee activities and programming that supports and enhances student enrollment and experience...
-
Assistant Director for Student Outreach
3 weeks ago
Washington, Washington, D.C., United States Georgetown University Full timeAssistant Director for Student Outreach - Georgetown University Graduate School of Arts & Sciencesremote typeHybridlocationsMain Campustime typeFull timejob requisition idJR17510Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C.,...
-
Student Services Associate I
2 weeks ago
Washington, United States Catholic University of America Full timePosting Title Student Services Associate I & Curriculum Assistant Overview The Office of Enrollment Services serves students and their families, alumni, staff, faculty, and the general public in the areas of student records, registration, and student financial services. This position will provide academic and financial service to all Enrollment Services...
-
Summer Student
2 weeks ago
Washington, United States Washington Hospital Full timeJob DescriptionJob DescriptionThe Facilities Management Student will report to the Supervisor/Manager and will be assigned responsibilities based on the individual needs of the department. These responsibilities will vary based on the expertise, knowledge and ability of the student and department. At a minimum, the Facilities Management Student must perform...
-
Enrollment Services Specialist
4 weeks ago
Washington, United States Trinity College Full timeJob DescriptionJob DescriptionTrinity Washington University in Washington, D.C. has an immediate opening for an enrollment services specialist. This position requires providing excellent customer service to students, parents, faculty, and staff in a fast-paced “one-stop” Enrollment Services Center. Responsibilities include assisting students with...
-
Student Records Coordinator
1 month ago
Washington, United States The TenSquare Group Full time**ABOUT MERIDIAN PCS**Meridian is a PreK-8th grade school located in Washington DCs vibrant U Street Corridor. Our mission is to inspire a passion for learning in our students and to help them build their self-confidence and self-respect through academic achievement. Our 650+ students are a diverse mix of African-American, Latino, Asian, African, and White...
-
Student Trainee
4 weeks ago
Washington, United States Office of Management and Budget Full timeSummary The OMB is a component within the Executive Office of the President that helps Federal departments and agencies implement the commitments and priorities of the President. OMB is seeking candidates for a Student Trainee position. We are seeking students through the Pathways Internship Program that have strong communication skills and are...
-
Program Director, Baccalaureate NP
5 days ago
Washington, United States Trinity College Full timeJob DescriptionJob Description Trinity, a comprehensive university in the nation’s capital, seeks a Program Director for the Baccalaureate Nursing Program to supervise pre and post licensure academic programs reporting to the Dean of the School of Nursing and Health Professions. The Program Director is responsible for curriculum planning and assessment;...
-
Student Advisor
2 weeks ago
Washington, United States Kaplan, Inc. Full timeJob Title Student Advisor Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to...
-
Student Trainee
7 days ago
Washington, United States U.S. International Trade Commission Full time**Duties**: - Assists with Agency-wide management function support. - Data gathering and analysis. - Project and function cost analysis. - Assisting with assessments about potential improvements to efficiency and effectiveness. - SharePoint app development **Requirements**: **Conditions of Employment**: - You must be a U.S. citizen or national. - You must...
-
Student Advocate
3 weeks ago
Seattle, Washington, United States Seneca Family of Agencies Full timeOverview: The Student Advocate works as a part of a team to provide a holistic, humanizing, and empowering learning environment for students and to support their families in Cascade Middle and Tyee High schools (Highline area). As a Student Advocate, you will implement a promising new strategy for reducing chronic absenteeism that utilizes a...
-
International Student Advisor
4 weeks ago
Washington, United States The Catholic University of America Full time**Posting Title: International Student Advisor Overview**: The Office of International Services as a Department within Student Affairs fosters a sense of international community that builds on the university's strong intellectual and Catholic mission. Office of International Services (OIS) supports the academic mission of the University by promoting...
-
Washington, United States Georgetown University Full timeAssistant Director and Triage Coordinator for Student Outreach and Support - Division of Student Affairs - Georgetown Universityremote typeOn CampuslocationsMain Campustime typeFull timejob requisition idJR16408Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take...
-
Washington, Washington, D.C., United States Georgetown University Full timeAssistant Director and Triage Coordinator for Student Outreach and Support - Division of Student Affairs - Georgetown Universityremote typeOn CampuslocationsMain Campustime typeFull timejob requisition idJR16408Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take...
-
Executive Director, Housing
1 month ago
Washington, United States American University Full timeAmerican University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Student Affairs Finance & Administration Time Type: Full time Work...
-
Payor Provider Enrollment Specialist
1 month ago
Washington, United States Unity Health Care. Full timeJob DescriptionJob DescriptionJOB TITLE: Payor Provider Enrollment SpecialistFLSA: ExemptREPORTS TO: Director of Patient Financial ServicesINTRODUCTIONUnder the supervision of the Director of Patient Financial Services, the Payor Provider Enrollment Specialist administers the credentialing, re-credentialing and delegated processes related to payer provider...
-
Student Pharmacist
4 weeks ago
Washington, United States Washington Health System Full timeDescription "> The Student Pharmacist responsibility is to assist in the timely and efficient dispensing of all prescribed medications. At a minimum, must perform established Washington Health System Core Student Pharmacist Skills & Responsibilities. Must be enrolled as a third, fourth or fifth year student in an accredited college of pharmacy. Must...
-
Director, Directorate of Management
4 weeks ago
Washington, United States Organization of the Joint Chiefs of Staff Full timeSummary The Director, Directorate of Management serves as the Director of the Joint Staff's principal advisor on enterprise mission support and management operations and acts as the Joint Staffs principal planner, director, and representative on all mission support and management matters. Duties The incumbent leads a select staff of civilian,...
