Assistant Director and Triage Coordinator for Student Outreach and Support

2 weeks ago

Washington, United States Georgetown University Full time

Assistant Director and Triage Coordinator for Student Outreach and Support - Division of Student Affairs - Georgetown University

remote type
On Campus
locations
Main Campus
time type
Full time

job requisition id
JR16408
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Assistant Director and Triage Coordinator for Student Outreach and Support - Division of Student Affairs - Georgetown University

Georgetown’s Division of Student Affairs supports the academic mission by educating students as whole persons, promoting their intellectual, moral, spiritual, and social formation; enhancing students' learning and helping to prepare them for lives of discernment, civic engagement, and professional growth; teaching personal responsibility and respect for people of all faiths, cultures, and beliefs; promoting the health and safety of students and others in the University community.

Our mission is to care for the whole student and whole person - epitomized by our priority to maintain a robust “safety net” for students who experience complex, personal difficulty. Student Outreach and Support (SOS) works with colleagues across campus to organize outreach and follow-up care to students who are experiencing crisis or distress that impacts their social, personal, and/or academic stability.

Job Overview

The Assistant Director and Triage Coordinator for Student Outreach and Support provides non-clinical case management services to ensure high-risk students are connected to appropriate levels of care; and support the effort of SOS in the University’s management of high-impact, complex students of concern, defined as those who (1) threaten or attempt to cause harm to themselves, (2) experience significant disruption to a normal course of academic study due to the presence of psychiatric, behavioral, and/or mental-health related issues, and/or (3) present with behavior that may be worrisome to others and disruptive to University business or community stability. Primary responsibilities include but are not limited to:

Provide case management services to students whose disruption to academic progress is caused by a broad range of difficulties that may, at any point, rise to higher levels of concern if not moderated quickly and sufficiently, including but not limited to unique financial concerns, severe/disruptive interpersonal difficulties, markedly difficult adjustments and transitions, difficulty navigating complex healthcare systems, or other personal, often complex, concerns.
Triage the concerns that are reported to SOS by campus partners, which are related to the health, safety, and well-being of undergraduate or graduate students; and manage incoming Safety Net referrals, working with the Director to assign cases among SOS staff. As well, they manage sensitive and confidential data for the office, and all of the tasks associated with creating and tracking cases, updating case notes, closing cases, and all of the overall data/record keeping management for all cases managed by SOS staff.
Monitor follow-up support to high-risk students by coordinating closely with various units in and outside of Student Affairs – including Academic Deans and Advisors, Residential Living, Office of Neighborhood Life, the Counseling Center, Student Health, and other similar offices; and when necessary, coordinate with off-campus treatment providers and/or emergency contacts.
Work Interactions

The Assistant Director and Triage Coordinator for Student Outreach and Support reports to the Director of Student Outreach and Support, who in turn reports to the Assistant Vice President of Student Health, under the Vice President for Student Affairs.

They actively monitor follow-up support to high-risk students by coordinating closely with various units in and outside of Student Affairs, especially Academic Deans - as well as Residential Living, Counseling and Psychiatric Service, Student Health, the Academic Resource Center, and other similar offices. When necessary, they coordinate with off-campus treatment providers.

In collaboration with the Director, they assist in expanding educational and outreach efforts to the campus community, and assist with training the community on the role of SOS on campus and responding to students of concern.

As well, they represent SOS on various University or Division working groups, committees, task forces, regular meetings, or other duties as assigned.

Requirements and Qualifications

Master’s degree in Counseling, Social Work, Higher Education Administration, or similar fields and at least 2 years of experience in education or closely related setting, with demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams - preference for a Bachelor’s degree and 3 to 5 years of the experience described
Working knowledge of relevant state and federal laws, including FERPA, HIPAA, ADA, and Title IX Ability to work with and assist others in navigating complex systems
An understanding of treatment programs, mental health terminology
Knowledge of medical privacy guidelines and the ability to communicate difficult/sensitive information with relevant parties
Excellent organizational and communication skills, both oral and written
Ability to and exercise sound judgment and decision-making
Demonstrated commitment and success working in a multicultural environment with a critical understanding of social justice
Preferred Qualifications

Skills, knowledge and experience specifically focused on the needs of students of color, LGBTQ students, international students, first-generation students, students from diverse faith communities and students with disabilities
Working knowledge of Maxient software or similar case management software
Experience triaging cases in a clinical or nonclinical setting
Experience working in nonclinical case management or similar student support services within a higher education setting
Experience with data collection and analysis and the ability to utilize data to support and inform the work of an office
Work Mode: On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

  • Assistant Director and Triage Coordinator for Student Outreach and Support

    2 weeks ago

    Washington, Washington, D.C., United States Georgetown University Full time

    Assistant Director and Triage Coordinator for Student Outreach and Support - Division of Student Affairs - Georgetown Universityremote typeOn CampuslocationsMain Campustime typeFull timejob requisition idJR16408Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take...

  • Assistant Director for Student Outreach

    3 weeks ago

    Washington, Washington, D.C., United States Georgetown University Full time

    Assistant Director for Student Outreach - Georgetown University Graduate School of Arts & Sciencesremote typeHybridlocationsMain Campustime typeFull timejob requisition idJR17510Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C.,...

  • Museum Education and Outreach Director

    3 weeks ago

    Washington, United States The Society for the Preservation of Natural History Collections. Full time

    Appointment: regular, part-time, (0.5 FTE). Position Summary: The Education & Outreach Director manages the museum’s volunteer and outreach programs. In this position they support the University’s commitment to experiential learning, community-based outreach, interdisciplinary collaborations, environmental justice and sustainability by designing,...

  • Assistant Director of Student Support Services

    6 days ago

    Washington, United States Bridges Public Charter School Full time

    POSITION: Assistant Director of Student Support Services REPORTS TO: Director of Student Support Services START DATE: July 1, 2024 **Overview of the Role** The Assistant Assistant Director of Student Support Services participates actively in the life of the school to forward best practices and innovations to enhance student learning. Works with our...

  • Assistant Director, Fulbright Outreach

    6 days ago

    Washington, United States IIE Organization Full time

    **Job Description**: The Institute of International Education (IIE) is hiring an Assistant Director, Fulbright Outreach & Recruitment to lead a team of dedicated professionals who connect U.S. scholars to opportunities abroad. We invite you to join a team united by a single goal: to transform our interconnected world into a network of more peaceful and...

  • Outreach Coordinator – Office of Career Strategy

    2 weeks ago

    Washington, Washington, D.C., United States Georgetown University Full time

    Outreach Coordinator – Office of Career Strategy – Georgetown University Law Centerremote typeOn CampuslocationsLaw Centertime typePart timejob requisition idJR17412Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a...

  • Community Service Director

    4 days ago

    Washington, United States Collaborative Solutions for Communities Full time

    The Director of Community Services under the direct supervision of the Chief of Staff responsible for a wide variety of programmatic functions within the Community Services Division. These functions include but are not limited to youth engagement and outreach, oversight of the progressive employment program, providing technical assistance & support to...

  • Outreach Coordinator

    1 month ago

    Washington, United States Links Global Full time

    Job DescriptionJob DescriptionSummary Description:We are seeking a proactive and results-driven Outreach Coordinator to join our marketing communications team. The Outreach Coordinator will play a crucial role in planning and executing outreach activities to advance prevention and treatment of substance use prevention and mental health awareness. The ideal...

  • Community Service Director

    1 month ago

    Washington, United States Collaborative Solutions for Communities Full time

    Job DescriptionJob DescriptionThe Director of Community Services under the direct supervision of the Chief of Staff responsible for a wide variety of programmatic functions within the Community Services Division. These functions include but are not limited to youth engagement and outreach, oversight of the progressive employment program, providing technical...

  • Director, Public Policy Outreach

    3 weeks ago

    Washington, United States American Academy of Actuaries Full time

    Job DescriptionJob DescriptionOVERVIEWThe Director of Public Policy Outreach is an external-facing, leadership role within the Academy’s Public Policy department and in support of the Academy’s public policy mission, strategy, and goals. The Director works with other Department leaders and under the direction of the Senior Director to promote and support...

  • Director of Victim Assistance, Archdiocese of Washington, DC

    1 week ago

    Washington, United States Pontifical John Paul II Institute for Studies on Marriage and Family Full time

    In compliance with Article I of the USCCB's Charter for the Protection of Children and Young People and the Child Protection and Safe Environment Policy of the Roman Catholic Archdiocese of Washington, the Director of Victim Assistance is appointed by the Archbishop to coordinate the pastoral care of persons who report that they are survivors of sexual abuse...

  • Student Records Coordinator

    4 weeks ago

    Washington, United States The TenSquare Group Full time

    **ABOUT MERIDIAN PCS**Meridian is a PreK-8th grade school located in Washington DCs vibrant U Street Corridor. Our mission is to inspire a passion for learning in our students and to help them build their self-confidence and self-respect through academic achievement. Our 650+ students are a diverse mix of African-American, Latino, Asian, African, and White...

  • Assistant Director for Operations,

    4 weeks ago

    Washington, United States American University Full time

    American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: New Students & Family Programs Time Type: Full time Work Modality: Hybrid 01 (On...

  • Director of Advocacy

    2 weeks ago

    Washington, United States AMPP: Association for Materials Protection and Performance Full time

    Job DescriptionJob DescriptionJob Location: Washington, DC/DMV Area SUMMARYBuild and nurture inter-organization and key corporate relationships to drive and increase the value of AMPP to asset owners, government agencies connected with asset owners, and additional strategic member segments necessary to meet and evolve AMPP’s mission, identify and execute...

  • Director, Public Policy Outreach

    3 weeks ago

    Washington, United States American Academy of Actuaries Full time

    OVERVIEW:The Director of Public Policy Outreach is an external-facing, leadership role within the Academy’s Public Policy department and in support of the Academy’s public policy mission, strategy, and goals. The Director works with other Department leaders and under the direction of the Senior Director to promote and support the Academy with two primary...

  • Development Director

    2 weeks ago

    Washington, United States Citizens for Responsibility and Ethics in Washington Full time

    Citizens for Responsibility and Ethics in Washington (CREW) seeks an experienced, results-driven, organized, passionate Development Director to join our team and help us secure our democracy. This position is a unique opportunity to be on the frontlines of the fight for a more ethical, equitable and accountable government, while working alongside smart,...

  • Community Outreach Coordinator

    5 days ago

    Washington, United States Upstream Management Full time

    Job Description Job Description At Upstream Management, we have teamed up with global organizations that focus heavily on giving back to our local community and delivering superior public support. Specializing in engagement, we leverage our deep expertise in community outreach to develop and execute customized and strategic public involvement plans to fit...

  • Educational Outreach Specialist

    4 days ago

    Washington, United States US Library of Congress Full time

    **Duties**: Working with the Director and program managers on assigned programs and projects, the incumbent assists in the management and implementation of the educational outreach initiatives of the Kluge Center, including events, scholarly workshops, conferences, and other meetings, both public and private, in order to help to meet the educational mission...

  • Deputy Director, Office of Disaster Recovery

    3 weeks ago

    Washington, United States Assistant Secretary for Community Planning and Development Full time

    Summary This position is located at Department of Housing and Urban Development , Asst Secretary for Community Planning and Development . This opportunity is also open to Status eligibles under announcement 24-HUD-813 . Please refer to that announcement for details on open period, eligibility, and how to apply. Duties As a/an Deputy Director,...

  • Assistant Director for Academic and Bar Support

    1 week ago

    Washington, United States Catholic University of America Full time

    Posting Title Assistant Director for Academic and Bar Support Overview The Assistant Director for Academic and Bar Support works to support students in their academic activities within the Law School. The Assistant Director will collaborate with the Assistant Dean for Academic Support, the Senior Associate Dean for Academic Affairs, and the Assistant Dean...