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Network Operations Manager
2 months ago
Job Title: Manager, Network Operations,
Location : Tallahassee, Florida
Duration : 10 months
3 Professional references are must.
Duties :
Responsible for network operations and service levels for data and voice networking equipment, software and network processing devices. Develops and implements standards, procedures, and processes for the network operations.
Plans and manages the support of new technologies (including wireless)
network performance, and reliability.
Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.
Ensure the computer network is fully operational and secured.
Maintaining computer networks and systems, including software, firewalls, VPNs, routers, and other physical hardware 8. Installing and configuring network equipment to update or fix hardware or software issues. Updating security/network software to keep data and communications protected.
Monitoring computer systems to improve network performance for computer systems and networks.
Communicating networking issues to other employees and management, especially in training new users.
Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.
Provide proactive and reactive support to all end users by addressing assigned network help desk incidents.
Provide network support for the organization's information systems and peripheral equipment, such as servers, printers, storage devices, mobile devices, network devices and VoIP or Collaboration solution.
Set up and support remote users’ connectivity.
Support and administer telephony and its infrastructure.
Develop business relationships to make sure IT objectives align and support business objectives.
Frequent travel to the other sites within Florida to complete any necessary IT system work and end-user support.
General Characteristics
Responsible for network operations and service levels for data and voice networking equipment and software including mainframe equipment, PBX, mid-range and network processing devices.
Develops and implements standards, procedures, and processes for the network operations group. Plans and manages the support of new technologies (including wireless), network performance, and reliability. Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the network operations center.
Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.
Dimensions Education:
Bachelor’s degree in computer science, Information Systems, or other related field. Or equivalent work experience. Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for technical service for hardware/software engineering, support and maintenance in LAN/WAN and multi-platform environment.
Breadth: Middle level management in network operations functions. Works under general direction of senior level management.
Typically manages and mentor’s supervisors, project leaders and/or technical staff. Frequently reports to an IT Chief Operating Officer, Director, Network Operations or Operating Unit IT Executive